Christian Dior Operations Supervisor

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Oversee and verify all shipping and receiving functions, auditing purchase orders, ticketing, and validation reports to maintain inventory accuracy
• Maintain orderly stock, receiving areas, and general store facilities while ensuring merchandise is properly ticketed and organized
• Participate in inventory counts and cycle counts to verify stock levels and system accuracy
• Supervise associate compliance with company policies, procedures, security protocols, and inventory management standards
• Train, coach, and develop associates in POS procedures, return processes, alteration requests, safety, and security protocols
• Monitor receiving accuracy, transfers, damages, and returns-to-vendor to corporate systems
• Ensure physical facility security, safety code compliance, and proper back-of-house organization and setup
• Execute store opening and closing procedures, securing the facility and overseeing security compliance
• Assist with payroll management, associate scheduling, and budget compliance
• Generate and maintain operational reports and records demonstrating adherence to company policies
• Address operational challenges affecting store service, efficiency, and productivity
• Deliver and inspire outstanding customer service throughout all boutique operations

Qualifications

• Minimum 3 years of retail stock associate and operations experience
• Physical ability to stand for extended periods and lift and move merchandise boxes and fixtures throughout the store
• Demonstrated strong interpersonal and communication skills
• Proven organizational and follow-through capabilities
• Willingness to adhere to all company policies, procedures, regulations, and standards
• Availability to travel as needed

Skills

Experience

Minimum 3 years of retail stock associate experience with a demonstrated operations background and exposure to shipping, receiving, and inventory control functions in a luxury retail environment.

Workplace

Compensation

The base compensation for this position ranges from CAD 26 to CAD 28 per hour.

Benefits

Hourly rate of CAD $26–$28 plus bonus eligibility; comprehensive benefits including medical, dental, vision, and paramedical coverage (CAD $1,250 annually) and short and long-term disability insurance.

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.