Christian Dior Operations Supervisor

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Oversee all shipping, receiving, and inventory verification processes, ensuring accuracy through auditing of purchase orders, ticketing, and validation reports
• Maintain an organized and secure stock area, receiving area, and general store facilities, ensuring proper merchandise ticketing and compliance with safety codes
• Participate in and coordinate all inventory and cycle counts to maintain inventory accuracy
• Supervise associate compliance with established Company policies, procedures, and standards regarding fund safekeeping, personnel practices, security, and record-keeping
• Train, coach, and mentor retail associates in operational procedures including POS systems, returns, alterations, and security protocols
• Monitor accuracy of receiving, transfers, damages, and returns-to-vendor (RTVs) to maintain inventory integrity
• Produce and maintain operational reports and records demonstrating adherence to Company policies
• Execute opening and closing procedures, including store security lockdown and compliance verification
• Assist with associate payroll management, scheduling, and budget compliance
• Address operational deficiencies affecting store service, efficiency, and productivity
• Deliver outstanding customer service and foster a hospitality-focused culture across all boutique operations

Qualifications

• Minimum 3 years of retail stock, shipping, and receiving experience with demonstrated operations background
• Proven ability to manage shipping, receiving, and inventory control functions in a luxury retail environment
• Physical capability to stand for extended periods and lift, move, and handle merchandise boxes and store fixtures throughout the boutique
• Strong interpersonal, communication, and organizational skills with excellent follow-through
• Demonstrated compliance with company policies, procedures, and regulatory standards
• Availability to work a full-time schedule including varied hours, nights, weekends, and holidays as needed
• Willingness to travel as required for business needs

Skills

Experience

Minimum 3 years of retail stock, shipping, and receiving experience with an established operations background, preferably within a luxury or boutique retail setting.

Education

High school diploma or equivalent required; additional retail management certification or training is valued.

Workplace

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.