Christian Dior Operations Supervisor

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Oversee all shipping and receiving functions, verifying purchase orders and auditing validation reports to ensure inventory accuracy
• Maintain orderly stock and receiving areas with proper merchandise ticketing and general store maintenance
• Conduct and participate in all inventory and cycle counts
• Supervise associate compliance with established company policies, procedures, and standards including security and record-keeping
• Train, coach, and lead associates in POS procedures, return processing, alteration requests, and safety protocols
• Monitor accuracy of receiving, transfers, damages, and returns-to-vendor (RTV) transactions to maintain inventory integrity
• Ensure adequate security measures and verify physical facilities meet all safety codes and ordinances
• Produce and maintain operational reports and records demonstrating adherence to company policies
• Lock and secure the store, overseeing all opening and closing procedures and security protocols
• Assist with payroll management, associate scheduling, and budget compliance
• Address operational challenges affecting store service, efficiency, and productivity

Qualifications

• Minimum 3+ years of retail stock associate experience with a strong operations background
• Demonstrated expertise in shipping, receiving, and inventory management
• Proven ability to supervise and lead retail operations teams
• Strong interpersonal, communication, and organizational skills
• Physical capability to stand for extended periods and handle merchandise and fixtures throughout the store
• Willingness to adhere to all company policies, procedures, regulations, and standards
• Availability to work variable hours including nights, weekends, and holidays as needed
• Availability to travel as required

Skills

Experience

Minimum 3+ years of retail stock associate or shipping and receiving experience in a retail or luxury retail environment, with demonstrated operational responsibility and supervisory capability.

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.