Christian Dior Operations Manager

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Oversee compliance of all associates with established company policies, procedures, and standards, including safekeeping of company funds and property, personnel practices, security, inventory management, and record-keeping procedures
• Train, coach, and manage all associates in execution of operational tasks including POS procedures, return procedures, alteration requests, safety and security procedures
• Monitor the accuracy of receiving, transfers, damages, and returns-to-vendor (RTVs) to corporate to maintain inventory integrity
• Ensure adequate security exists and that physical facilities comply with all safety codes and ordinances
• Conduct regular inventory cycle counts as directed
• Coordinate communication between the store and central distribution and corporate inventory control
• Produce and maintain operational reports and records to ensure adherence to company policies and procedures
• Ensure that all back-of-house operations are properly set-up and organized
• Lock and secure the store and oversee compliance with all opening, closing, and security procedures
• Assist with payroll management, scheduling of associates, and ensure compliance with payroll budgets
• Help solve problems that affect the store's service, efficiency, and productivity

Qualifications

• Minimum 5 years of retail operations management experience
• Demonstrated ability to manage store operations including payroll, customer service, shipping/receiving, alterations, and facilities management
• Proficiency in POS systems and inventory control systems
• Experience with loss prevention and security protocols
• Strong knowledge of retail inventory management and cycle counting procedures

Skills

Experience

Minimum 5 years of progressive retail operations management experience in a luxury or branded retail environment, with demonstrated expertise in store operations, inventory control, payroll administration, and team leadership.

Education

High school diploma or equivalent required; Bachelor's degree in Business Administration or related field preferred.

Workplace

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.