Christian Dior Operations Associate

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Process shipping and receiving accurately and efficiently to maintain store inventory.
• Maintain an orderly stockroom and receiving area, contribute to general store upkeep, and ensure merchandise is properly ticketed and sensor-tagged.
• Process inbound freight, vendor returns, chargebacks, transfers, and damaged goods in accordance with company policies and procedures.
• Support compliance with receiving policies and standards, including procedures for safeguarding company funds and property, personnel practices, security, and record keeping.
• Apply security tags to stock to help prevent loss.
• Communicate with central distribution and/or the corporate inventory control department.
• Participate in inventory and cycle counts.
• Assist with floor moves, merchandising, display maintenance, and housekeeping.
• Assist with boutique price changes.
• Pack or wrap customers’ merchandise when necessary.
• Help resolve problems and make informed suggestions that support service and productivity in the receiving area.
• Comply with company policies and procedures.
• Participate in store meetings and training seminars as needed.
• Perform other tasks assigned by a manager.

Qualifications

• Ability to handle receiving operations effectively, including proper merchandise handling.
• Strong interpersonal, communication, organization, and follow-through skills.
• Ability to read, count, and write accurately to complete documentation.
• Ability to process information and merchandise through a computer system.
• Ability to adjust priorities and lead times effectively in a fast-paced environment.
• Ability to operate equipment required for the role, including phone systems, inventory-control computer systems, sensor-tag removers, and other office equipment.
• Availability to work varied hours and days, including nights, weekends, and holidays as needed.
• Physical ability to stand for extended periods, move and handle merchandise and fixtures throughout the store, perform heavy lifting, and carry out the responsibilities described.
• Previous retail stock, shipping, or receiving experience.

Skills

Experience

Minimum 3 years; previous retail stock, shipping, or receiving experience.

Compensation

The base compensation for this position ranges from CAD 24 to CAD 26 per hour.

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.