Christian Dior Operations Associate

About Christian Dior

Christian Dior Couture is a global French maison renowned for couture, ready-to-wear and leather goods. The maison is part of the LVMH Group and combines historic savoir-faire with contemporary creativity across fashion and leather categories. As an employer, Dior emphasizes craftsmanship, brand-led innovation and the professional development of its employees within the broader LVMH ecosystem.

Role & Responsibilities

• Process inbound freight, returns-to-vendor (RTVs), transfers, chargebacks and damages accurately and in accordance with company policy.
• Maintain an orderly, secure and well‑organized stockroom and receiving area, ensuring merchandise is properly ticketed, sensored and protected.
• Participate in inventory controls and cycle counts; reconcile discrepancies and communicate with central distribution and corporate inventory control.
• Support floor moves, merchandising resets, display maintenance, pricing changes and occasional customer packing/wrapping as required.
• Operate and maintain receiving equipment and systems; complete required documentation and ensure compliance with security and record‑keeping procedures.
• Identify operational issues in the receiving/stockroom area and propose practical solutions to improve service, productivity and loss prevention.
• Adhere to all company policies and participate in store meetings and training programs.

Qualifications

• Previous retail stockroom, shipping and receiving experience (minimum 3 years preferred).
• Demonstrated ability to handle merchandise and receiving operations with attention to loss‑prevention protocols.
• Strong interpersonal, verbal and written communication skills and proven organization and follow‑through.
• Ability to read, count and complete documentation accurately; comfortable processing merchandise through inventory systems.
• Capacity to adapt priorities and manage time effectively in a fast‑paced retail environment.
• Ability to work varied schedules including nights, weekends and holidays; physical capability for extended standing and heavy lifting.

Skills

Experience

Minimum 3 years of retail stock, shipping/receiving or inventory operations experience; demonstrated experience with cycle counts and loss‑prevention procedures.

Education

High school diploma or equivalent; vocational training or certification in retail operations, logistics or merchandising is a plus.

Workplace

Compensation

The base compensation for this position ranges from USD 24 to USD 26 per hour.

Benefits

Medical, dental and vision; Flexible Spending Accounts; short- and long-term disability; employee discount program; paid time off and volunteer time off; paid holidays; mental health and wellbeing support; family-friendly benefits and reproductive health care; child and elder care services; commuter benefits; 401(k) with employer match; employee referral program.

Culture

Christian Dior Couture cultivates a creative, craft‑led workplace grounded in French couture heritage and the LVMH Group’s values. The maison promotes inclusive talent development, employee‑led communities (Sustainability, DEI, CSR) and a collaborative environment that prizes both excellence and personal growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.