Christian Dior Operations Associate

Location
Employment Full-time
Seniority Mid-Level
Posted Mar 15, 2026

Christian Dior Couture — Operations Associate in Chicago: manage inventory, shipping/receiving, stock control and loss prevention for the Rush St boutique.

Overview

Christian Dior Couture is the haute couture and ready-to-wear house of the Dior brand, operating within the LVMH group. Renowned for craftsmanship and exacting retail standards, the boutique network combines luxury merchandising with rigorous operational discipline to deliver a refined client experience.

Role & Responsibilities

  • Process all shipping and receiving transactions accurately and efficiently, including inbound freight, returns-to-vendor (RTV), transfers, chargebacks and damages.
  • Maintain an orderly, secure and brand-compliant stockroom and receiving area; ensure merchandise is ticketed, sensored and stored to company standards.
  • Participate in inventory controls and cycle counts to minimize shrink and reconcile stock records.
  • Coordinate with central distribution and corporate inventory control to resolve discrepancies and support replenishment.
  • Support merchandising tasks such as floor moves, display maintenance, price changes and housekeeping to ensure boutique presentation.
  • Safeguard company assets by following security, record-keeping and cash/procedure protocols.
  • Assist with packing/wrapping customer purchases and other client-facing tasks when required.
  • Operate required equipment and systems for daily receiving and inventory operations.
  • Attend store meetings and mandatory training; perform additional duties as assigned by management.

Qualifications

  • Minimum 3 years' experience in retail stock, shipping/receiving or inventory control.
  • Proven ability to handle receiving operations and physical merchandise handling, including heavy lifting and prolonged standing.
  • Strong interpersonal, verbal and written communication skills with disciplined follow-through.
  • Demonstrable numeracy and literacy to complete documentation and reconcile shipments.
  • Comfortable working varied hours, including nights, weekends and holidays as business requires.
  • Familiarity with store security and loss-prevention best practices.

Skills

Phone systems Inventory-control computer systems Sensor-tag remover Ability to read, count and write to accurately complete documentation Interpersonal communication Organization and time management Physical stamina / heavy lifting

Experience

Minimum three years of practical experience in retail stock, receiving/shipping or inventory-control roles, preferably within luxury retail or branded boutique environments.

Education

High school diploma or equivalent; vocational training or certification in logistics/retail operations preferred.

Workplace

This position is based in Chicago, Illinois, USA. Cerulean lists 29 open roles in Chicago, including 2 posted recently. The broader Illinois area accounts for 46 active listings on Cerulean, 2 of which are new. In USA as a whole, Cerulean currently features 2.262 open positions, with 71 posted this week.

Culture

Dior boutiques combine meticulous attention to product presentation with a service-oriented, team-driven environment. The workplace emphasizes operational excellence, discretion and continuous training to maintain the brand's luxury standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.