Christian Dior Operational Product Manager — North America
- Employment
- Contract
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- May 18, 2026
About Christian Dior
Parfums Christian Dior is the fragrance and cosmetics division of the House of Dior and operates within the LVMH group. The Maison combines haute perfumery and beauty savoir‑faire with an expansive global distribution network, maintaining rigorous standards of creativity, craftsmanship and brand desirability across retail and digital channels.
Parfums Christian Dior — Neuilly‑sur‑Seine: Contract Operational Product Manager, North America (6‑month CDD).
Role & Responsibilities
- Support the North America MOP team on strategic transformation projects focused on DTC acceleration for the United States and Canada, ensuring alignment with global strategy and appropriate local adaptation.
- Monitor DTC performance (dior.com and boutiques) and identify continuous‑improvement levers from sell‑out data and client feedback.
- Contribute to the elevation of the customer experience across e‑commerce touchpoints through improved content, visuals, masterclasses and differentiated service offers.
- Coordinate deployment of customer experience initiatives with North America local teams, including in‑store masterclasses, events and service roadmaps.
- Support development and go‑to‑market acceleration for Premium / High‑Value collections as strategic growth levers.
- Develop a deep understanding of the Prestige and ODV franchises, their business challenges and growth potential in the North America market.
- Help optimise operational efficiency across the zone by identifying local priorities, improving POSM forecasting reliability and participating in dedicated working groups.
- Contribute to implementation of action plans and cross‑functional initiatives to ensure consistent brand experience and retail performance.
Qualifications
- Master’s degree from a business school or equivalent university qualification; recent graduates encouraged to apply.
- Initial exposure to commercial development, retail, marketing or customer‑experience projects in an international context.
- Professional level of written and spoken English is mandatory.
- Strong analytical rigour, meticulous attention to detail and the ability to synthesise performance data into actionable recommendations.
- Proven ability to work transversally with diverse stakeholders across markets and functions; collaborative mindset.
- Marked interest in the fashion and luxury sectors.
Experience
Entry‑level — recent graduate with first professional experience or internships in retail, DTC/e‑commerce, marketing or customer experience within an international environment.
Education
Master's degree (Grande École or equivalent university degree) preferred.
Workplace
The role is situated in Neuilly-sur-Seine, Île-de-France, France — conveniently close to Paris.
Culture
The Maison cultivates a high‑ambition, creative and collaborative culture rooted in French luxury savoir‑faire. Inclusion and respect for diverse talents are emphasised, within an international working environment that values both craftsmanship and modern retail innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Product Operations Coordinator», «Operational Product Analyst», «DTC Product Coordinator», «Retail Product Operations Associate», «E‑commerce Product Operations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.