Christian Dior Online Sales Consultant

Location
Employment Full-time
Seniority Entry-Level
Posted Jan 15, 2026
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Join Christian Dior Couture in Shanghai as an Online Sales Consultant, offering high-quality service and achieving sales targets in a dynamic luxury fashion environment.

Overview

Christian Dior Couture, a distinguished entity within the Fashion & Leather Goods sector, is renowned for its commitment to luxury and excellence. As part of the prestigious LVMH conglomerate, the brand offers unparalleled opportunities for career growth and development in the luxury fashion industry.

Role & Responsibilities

  • Provide high-quality service through phone, email, and online communication, adhering to brand standards to inspire customer desire for the brand and its products.
  • Drive and achieve individual and team objectives, including sales targets.
  • Utilize customer relationship tools to identify client needs and establish and maintain client relationships.
  • Continuously enhance work capabilities and skills to improve performance, including call answer rates and service quality monitoring.
  • Offer professional brand and product advice.

Qualifications

  • Associate degree or higher.
  • 1-2 years of experience in a customer call center, retail, or high-end service industry.

Skills

Excellent service awareness, stress management, and emotional regulation abilities. Outstanding interpersonal communication skills with strong online sales and client retention capabilities. High fashion sensitivity with a sense of styling and coordination. Strong team spirit, diligent and conscientious work ethic, and strong learning ability. Proficiency in Mandarin and good command of spoken English. Proficient in office automation software.

Experience

1-2 years of experience in a customer call center, retail, or high-end service industry.

Education

Associate degree or higher.

Workplace

This position is based in Jing'an, Shanghai, China, within easy reach of Shanghai. Cerulean lists 9 open roles in Jing'an. The broader Shanghai area accounts for 440 active listings on Cerulean, 18 of which are new. In China as a whole, Cerulean currently features 1.773 open positions, with 30 posted this week.

Benefits

The position offers the opportunity to work in a dynamic environment with a prestigious luxury brand, providing a platform for professional growth and development.

Culture

Christian Dior Couture fosters a culture of innovation, excellence, and collaboration, encouraging employees to excel and grow within the luxury fashion industry.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.