Christian Dior Menswear Department Manager

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Manage the department's sales performance and service standards, maximising revenue whilst minimising resource wastage
• Orchestrate effective merchandising displays and promotional material placement to reflect current demand and drive sales conversion
• Lead by example in client acquisition and development of client loyalty through sophisticated CRM activities and relationship building
• Achieve boutique capture rate and mystery result targets through strategic performance monitoring
• Oversee staff recruitment, training, performance evaluation, and development; establish succession planning and conduct regular appraisals
• Maintain full knowledge of back-office functions including CRM systems, P&L analysis, store reporting, stock control, and visual merchandising guidelines
• Ensure correct basic stock levels and provide effective feedback to ensure timely replenishment of popular selling lines
• Control stock loss within budget parameters and implement effective stock audits and loss prevention protocols
• Conduct morning briefings and motivate team members to achieve department objectives and personal targets
• Maintain strict adherence to company health, safety, and security procedures; train staff on cash handling, credit authorisation, and loss reporting
• Maintain the highest standards of housekeeping and retail presentation within the concession
• Participate in stock takes outside normal working hours as required to ensure smooth operational continuity

Qualifications

• Minimum 5 years of retail management experience, ideally within the luxury sector
• Strong expertise in menswear and comprehensive knowledge of fashion trends and seasonal collections
• Proven ability to lead and motivate retail teams whilst building strong team cohesion
• Exceptional customer service acumen with demonstrated success in client relationship management
• Commercial mindset with proven track record of achieving sales targets and KPIs
• Passion for the Christian Dior brand and its collections
• Full knowledge of retail back-office systems, P&L management, and merchandise analytics

Skills

Experience

Minimum 5 years of retail management experience, ideally in luxury retail or premium menswear. Demonstrated success in leading teams, driving sales performance, and managing all operational aspects of a high-performing retail department.

Workplace

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.