Christian Dior Market Training Specialist
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Human Resources, People & Culture
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 24, 2026
About Christian Dior
Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.
Market Training Specialist at Christian Dior Couture, London. Full-time role supporting training strategy deployment and retail team development.
Role & Responsibilities
- Align with the Market Training Manager to ensure coherence with regional training strategy and market priorities
- Partner with local Merchandising teams to identify and highlight key product priorities and align training narratives
- Design, adapt, and update training materials to meet market needs across classroom, virtual, and one-to-one coaching formats
- Dedicate approximately 50% of time to one-to-one and spot coaching, including mentoring boutique managers through a 'coach the coach' approach
- Facilitate engaging training activities and workshops for Client Advisors and Junior Managers (20–30% of time allocation)
- Support onboarding of new joiners and ensure effective transmission of knowledge and brand heritage
- Conduct store-level training needs analysis and systematically track performance across all training formats
- Monitor and evaluate learning programs to assess behavioral change and direct business impact on client experience
- Contribute to continuous improvement initiatives by leveraging KPIs, participant feedback, and retail best practices
- Collaborate with in-boutique trainers, boutique managers, and Client Advisors to ensure training alignment and operational impact
- Provide constructive feedback to managers on training outcomes and areas requiring accountability
- Foster and encourage a culture of continuous learning within retail teams
Qualifications
- Minimum 3 years of professional experience in training, learning and development, or retail operations
- Demonstrated expertise in designing and delivering training programs across diverse formats (classroom, virtual, one-to-one)
- Strong coaching and mentoring capabilities with proven ability to develop individuals and teams
- Experience in luxury retail, fashion, or hospitality environments preferred
- Exceptional communication and presentation skills with the ability to engage diverse audiences
- Proficiency in training delivery platforms and learning management systems
- Strong analytical mindset with ability to interpret KPIs and translate data into actionable insights
Skills
Experience
Minimum 3 years of professional experience in training, learning and development, or retail operations, ideally within a luxury fashion or hospitality environment. Proven track record of designing and delivering multi-format training programs and coaching teams to enhance performance and client engagement.
Education
Secondary education or equivalent; additional qualifications in training, organizational development, or adult learning methodologies are advantageous.
Workplace
The successful candidate will be located in London, England, UK.
Culture
Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Training Development Specialist», «Retail Training Consultant», «Field Training Expert», «Learning & Development Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.