Christian Dior Maison Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Aug 19, 2026
About Christian Dior
Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.
Dior seeks Maison Manager in Berlin to lead luxury retail counter operations, manage high-performance team, and drive CRM excellence. Full-time, permanent position.
Role & Responsibilities
- Lead and manage the counter independently, including team motivation, development, and personnel planning according to retail KPIs and sales targets
- Deliver professional, individualised luxury customer consultations aligned with Dior guidelines
- Build and expand a strong, exclusive customer database and execute clientelling and CRM activities with regular monitoring
- Ensure exceptional service standards through customer-centric leadership and model excellence to the team
- Conduct regular performance reporting, competitive analysis, and trend monitoring
- Manage stockroom operations and coordinate inventory planning with the back-office team
Qualifications
- Commercial apprenticeship in retail or comparable trade-related qualification
- Multiple years of experience in premium/luxury retail management
- Demonstrated experience leading high-performance store teams
- Proven expertise in developing a strong CRM network
- Solid understanding of the cosmetics, fashion, and luxury markets
- Fluent German and English; Russian, Mandarin, or Arabic advantageous
- Analytical mindset with proficiency in interpreting KPIs and deriving actionable measures
- Open, self-assured personality with strong sales and communication abilities
- Empathetic and practice-oriented leadership style
Skills
Experience
Minimum 3 years of professional experience in premium or luxury retail, with demonstrated success in team leadership and customer relationship management.
Education
Commercial apprenticeship (Kaufmännische Ausbildung) in retail or comparable trade-related qualification.
Workplace
The role is situated in Berlin, Berlin, Germany.
Benefits
30 days annual leave (full-time), holiday and Christmas bonuses, performance bonuses, occupational pension scheme, employee voluntary contributions, Urban Sports membership, professional hybrid training programme developed by Dior, annual product allowance, access to corporate benefits portal.
Culture
Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager», «Boutique Manager», «Counter Manager», «Retail Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.