Christian Dior Luxury Shoe Sales Ambassador

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Maintain a strong Dior brand presence through collaboration, engagement, and adherence to all brand standards
• Ensure every client receives an exceptional experience by creating a welcoming environment, delivering personalized service, and partnering effectively with leased department store teams
• Deliver expert product knowledge and brand storytelling to elevate the client experience and drive sales
• Build and maintain strong relationships with leased department store sellers through ongoing communication, partnership, and follow-up
• Enable sales performance by providing training, styling guidance, and collection insights to leased department store teams
• Communicate client feedback, business opportunities, and operational insights to management
• Execute and maintain visual merchandising standards in accordance with Dior guidelines
• Complete all boutique opening and closing procedures, including POS operations and related Dioroutine tasks
• Process all Dior POS transactions accurately, including dual-ring procedures, while ensuring full compliance with payment and retention policies
• Support preparation and packaging of client purchases in accordance with Dior presentation standards
• Maintain inventory accuracy through cycle counts, physical inventories, and stock audits, ensuring timely identification and communication of discrepancies
• Oversee and execute all product movements, including shipments, transfers, loans, returns, and retrievals
• Maintain organization, cleanliness, and operational standards within stockrooms and all boutique work areas
• Manage daily operational tasks, including supply ordering and execution of Dioroutine priorities
• Complete required daily and weekly reporting, including exception reporting, follow-up actions, and sales and banking reconciliation
• Support overall boutique operations while ensuring adherence to company policies, procedures, safety, security, and compliance standards

Qualifications

• Minimum 3 years of retail operations, cashier, or sales support experience
• Luxury retail experience preferred
• Ability to work a full-time schedule, including evenings, weekends, and holidays as business needs require
• Ability to stand for extended periods and regularly move, lift, and handle merchandise, fixtures, and supplies
• Demonstrated ability to work in a fast-paced environment while maintaining attention to detail and accuracy
• Commitment to upholding all company policies, procedures, regulations, and standards

Skills

Experience

Minimum of 3 years of retail operations, cashier, or sales support experience; luxury retail experience is preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 24.50 to USD 26.50 per hour.

Benefits

Medical, dental, vision coverage; Flexible Spending Accounts; short and long-term disability insurance; employee discount program; paid time off; volunteer time off; holidays; mental health and wellbeing support; family friendly benefits; reproductive health care; child and elder care services; commuter benefits; 401k plans with employer contribution matching; employee referral program.

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.