Christian Dior Logistics Operations Manager

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Supervise and optimize all physical flows (reception, storage, preparation, shipment, returns) for B2B and e-commerce activities, ensuring adherence to service commitments and operational fluidity
• Conduct daily load and capacity tracking with the 3PL provider, arbitrate operational priorities, and serve as the key operational interface with ADV, Transport, Customs, and internal functions
• Monitor and analyze stock performance indicators (inventory cycles, shrinkage, discrepancies), identify root causes of variances, and drive corrective and preventive actions to align physical and systems inventory (WMS, WCS, SAP)
• Establish, track, and analyze logistics performance indicators (safety, service, costs, execution quality), actively participate in continuous process improvement, and manage operational anomalies impacting customer satisfaction
• Conduct quality audits on order preparation and package securing; implement quality action plans and process enhancements
• Supervise WMS parameterization by the 3PL and propose optimizations; contribute to effective coordination of logistics information systems and provide the 3PL with necessary BI tools for activity management

Qualifications

• Tertiary education in logistics, supply chain management, or equivalent
• Minimum 5 years of hands-on experience in logistics operations, warehouse management, or 3PL management, preferably in B2B and e-commerce environments
• Demonstrated proficiency with WMS/WCS systems and knowledge of ERP platforms, ideally SAP
• Proven track record in site launch, logistics transformation, or activity scale-up initiatives
• Demonstrated operational rigor, analytical capability, and results orientation

Skills

Experience

Minimum 5 years of significant experience in operational logistics, warehouse management, or 3PL oversight, preferably within B2B and e-commerce sectors. Experience with site launches, logistics transformations, or scale-up activities is highly valued.

Education

Tertiary qualification in logistics, supply chain management, or an equivalent discipline.

Workplace

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.