- Location
- Paris Île-de-France France
- Employment
- Internship
- Seniority
- Junior
- Department
- IT & Technology Systems
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 29, 2026
About Christian Dior
Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.
Christian Dior Couture is seeking a Junior IT CRM Product Owner intern to support the Client Service Center Experience product team, working with internal and external stakeholders on client marketing applications. The six-month, full-time internship starts in February 2027 and covers Salesforce CRM operations, related application improvements, project coordination and prioritized fixes and enhancements.
Role & Responsibilities
- Help ensure the reliable operation of Salesforce CRM for customer service teams in France and internationally, including Europe, the USA, APAC and China, by handling business teams’ functional requests and making changes.
- Contribute to continuous improvement and analysis of related applications, including appointment booking, customer satisfaction measurement and communication channels such as WhatsApp, WeChat and Apple Business Chat.
- Monitor and coordinate activity and projects related to the evolution of the client domain.
- Process fixes and enhancements flexibly according to priorities, in project mode or RUN.
Qualifications
- Currently studying at Bac+4 to Bac+5 level in a business school, university, engineering school or institution specializing in CRM and information systems management.
- Good English proficiency to communicate with stakeholders in France and abroad; fluent English.
- Strong IT aptitude.
- Strong interpersonal and written communication skills.
- Creative, organized, rigorous and attentive to the worlds of fashion and technology.
- Knowledge of Agile and scaled Agile; a PSPO certification is given as an example.
- At least one experience in Product Ownership.
- Knowledge of IT fundamentals and RUN/incident management.
- Autonomy, versatility, dynamism and prioritization skills.
- Salesforce environment knowledge is a plus.
- Salesforce Service Cloud knowledge is optional.
- Very good command of Excel and PowerPoint; Canva proficiency is a plus.
Skills
Experience
Beginner; at least one experience in Product Ownership.
Education
Currently pursuing Bac+4 to Bac+5 studies in a business school, university, engineering school or institution specializing in CRM and information systems management.
Workplace
The successful candidate will be located in Paris, Île-de-France, France.
Explore jobs in Île-de-France or in France.
Culture
Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Junior CRM Product Owner», «Junior IT Product Owner», «CRM Product Management Intern», «Junior CRM Applications Product Owner», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.