Christian Dior IT Support Specialist

Employment
Full-Time
Seniority
Mid-Level
Posted
Jul 20, 2026

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Christian Dior Couture Korea seeks an IT Support Specialist in Seoul to manage infrastructure, security, and IT projects. Full-time, permanent role.

Role & Responsibilities

  • Support local security operations including monitoring, incident response coordination, and vulnerability management while ensuring compliance with Korean regulations such as K-ISMS
  • Manage corporate office and retail store IT infrastructure, encompassing online meeting systems, server rooms, network systems, and ensuring connectivity across all in-store systems
  • Support infrastructure changes, releases, and configuration management processes to proactively mitigate operational risks and minimize business disruption
  • Oversee the complete lifecycle of IT assets from procurement and deployment through maintenance, refresh, and secure disposal in compliance with internal policies and regulatory requirements
  • Take ownership of IT projects for store openings, events, and infrastructure rollouts, including planning, budgeting, vendor coordination, and stakeholder communication
  • Coordinate information security-related audits and remediation activities in collaboration with the IT Manager and regional security team

Qualifications

  • Bachelor's degree in Computer Science, Information Systems, or a related field
  • Minimum 5 years of hands-on IT support experience, preferably within the retail industry
  • Practical experience with security technologies including Identity & Access Management (IAM), Data Loss Prevention (DLP), Endpoint and Network Detection & Response (EDR/NDR), and cloud security frameworks
  • Familiarity with ITSM principles and tools such as ServiceNow
  • Fluency in spoken and written English
  • Experience with K-ISMS certification processes is preferred

Skills

Identity & Access Management (IAM) Data Loss Prevention (DLP) Endpoint Detection & Response (EDR) Network Detection & Response (NDR) Cloud security frameworks ServiceNow ITSM principles Incident response coordination Vulnerability management IT asset lifecycle management Infrastructure configuration management

Experience

Minimum 5 years of hands-on experience in IT support, preferably in the retail industry, with demonstrated expertise in security technologies, infrastructure management, and project coordination.

Education

Bachelor's degree in Computer Science, Information Systems, or a related field.

Workplace

The role is situated in Seoul, Seoul, South Korea.

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «IT Infrastructure Support Specialist», «IT Operations Support Technician», «Technology Support Specialist», «IT Systems Support Officer», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Christian Dior

Christian Dior IT Support Specialist

Seoul, South Korea

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