Christian Dior IT Communication & Adoption Specialist (UX/UI)

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Create knowledge-base articles, visual guides, and video tutorials to support user adoption of IT tools and platforms
• Develop informative communications that translate technical concepts into accessible user language
• Design directive communications that explain context and rationale for new IT policies and tools
• Design and execute multi-channel adoption campaigns integrating communications, webinars, training sessions, and promotional materials
• Collaborate with IT product teams and internal communications departments to align messaging and timelines
• Support adoption initiatives across workstation management, collaborative tools, security awareness, and help desk services

Qualifications

• Currently enrolled in a school of communication or design
• Professional fluency in French and English
• Proficiency with design tools (Adobe Creative Suite, Figma, Canva, or equivalent)
• Basic HTML coding knowledge
• Fundamental understanding of UX/UI design principles
• Familiarity with desktop operating systems (Windows, macOS, iOS) and office productivity suites
• Plus: experience with help desk platforms (ServiceNow) and data visualization tools (Power BI)

Skills

Experience

Beginner level; no prior professional experience required. An accelerated training program will be provided by the IT Operations team to support onboarding in help desk platforms and technical environments if needed.

Education

Currently pursuing or recently completed a degree in communication, design, digital marketing, or a related field.

Workplace

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.