Christian Dior International Retail Performance Intern
- Employment
- Internship
- Seniority
- Intern
- Department
- Retail & Boutique Operations
- Posted
- Jul 15, 2026
About Christian Dior
Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.
Parfums Christian Dior seeks an International Retail Performance Intern in Neuilly-sur-Seine to support global retail analytics and customer experience initiatives.
Role & Responsibilities
- Monitor and analyze international retail KPIs, focusing on NPS metrics, mystery shopping campaigns, and clienteling performance across global markets
- Interpret NPS results and mystery shopping data to identify trends and formulate actionable recommendations for improving customer satisfaction and in-store experience
- Provide operational support to international retail teams, facilitating deployment of retail processes and initiatives while serving as liaison with IT support
- Administer field surveys, including questionnaire development, sampling finalization, and survey execution while ensuring data quality and reliability
- Prepare strategic presentations and communication materials for internal teams and international markets, contributing to change management efforts
- Manage the annual Retail Challenge, including communication, performance tracking, results consolidation, and rewards distribution
- Conduct competitive intelligence and market research to identify retail innovations and best practices, translating findings into strategic recommendations
Qualifications
- Currently enrolled in an engineering or business school programme
- Fluent in French and English (mandatory)
- Advanced proficiency with Microsoft Office Suite, particularly PowerPoint and Excel; familiarity with Thinkcell and VBA preferred
- First-hand experience in strategy consulting, luxury retail project management, digital initiatives, or CRM systems
- Demonstrated sensitivity to customer experience and retail topics
- Strong international perspective and experience
Skills
Experience
Entry-level; ideal candidates possess internship or junior project experience in strategy consulting, luxury retail management, digital initiatives, or CRM platforms
Education
Student enrolled in an engineering school or business school; completion expected within the internship period
Workplace
The role is situated in Neuilly-sur-Seine, Île-de-France, France — conveniently close to Paris.
Culture
Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Performance Analyst Intern», «International Retail Operations Intern», «Retail Experience & Analytics Intern», «Global Retail Performance Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.