Christian Dior Head of Food & Beverage Europe

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Ensure operational oversight of all F&B establishments and guarantee adherence to Dior standards, including compliance with local health, safety and hygiene regulations across all venues
• Monitor key performance indicators (KPIs) across all hospitality venues; identify operational shortcomings and coordinate corrective action plans with regular follow-up
• Serve as primary liaison between the Food & Beverage department and critical functions at headquarters including Retail, Clienteling, Marketing, Communications, Human Resources, IT and Finance to ensure harmonious integration of F&B initiatives with broader brand strategy
• Interface between Retail teams, external operators and headquarters; collaborate with central and regional teams to implement best practices in luxury hospitality management and ensure consistency of guest experience
• Develop and implement innovative strategies to enhance the overall guest experience, focusing on impeccable service, distinctive culinary offerings and ambiance reflecting Dior's luxury aesthetic
• Support special events and strategic initiatives impacting F&B operations; remain informed of special occasions, Dior launches and high-profile visits to anticipate and plan enhanced service requirements
• Monitor menu changes and coordinate execution; ensure consistency in point-of-sale quality and guest experience delivery
• Develop synergies between Retail and Food & Beverage teams; challenge operators on commercial performance, service quality and customer experience
• Develop and manage annual budgets for all hospitality operations, ensuring fiscal responsibility and maximizing profitability; implement cost control measures without compromising quality or guest experience
• Analyze financial reports and market trends to inform strategic decisions and optimize commercial performance
• Act as relay for License IV holder compliance; ensure adherence to Maison procedures and regulatory requirements; escalate operational alerts and monitor resolution

Qualifications

• Degree in Hospitality Management, Business Administration or related field
• Proficiency in English and French (written and spoken)
• Minimum 8–10 years of luxury hospitality management experience, with at least 3–5 years in a leadership role overseeing multi-site Food & Beverage operations
• Demonstrated experience managing restaurants, cafés or F&B departments within high-end hotels, preferably within luxury or fashion sectors
• CRM platform proficiency
• Proven ability to develop and execute strategic plans, foster operational excellence and achieve financial objectives
• Deep understanding of the luxury market, customer expectations and European service standards; solid knowledge of European F&B customer behavior and local hospitality landscape
• Strong interpersonal and communication skills; demonstrated ability to collaborate effectively with diverse internal and external stakeholders
• Excellent problem-solving capabilities with a proactive and innovative approach to challenges
• Solid leadership competencies essential to motivate and engage a diverse team, combined with excellent verbal and written communication abilities
• International experience within multinational organizations is advantageous
• Flexibility to travel as required

Skills

Experience

Minimum 10 years of professional experience in luxury hospitality and food & beverage management, including at least 3–5 years in a supervisory or leadership capacity overseeing multi-location operations within the luxury, fashion or high-end hospitality sectors.

Education

Bachelor's degree in Hospitality Management, Business Administration or a closely related discipline.

Workplace

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.