Christian Dior Global Payment and Fraud Manager
- Location
- ParisÎle-de-FranceFrance
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Finance, Accounting & Revenue Management
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 24, 2026
About Christian Dior
Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.
Christian Dior Couture seeks Global Payment and Fraud Manager in Paris. Strategic leadership in payments, fraud prevention, and omnichannel operations.
Role & Responsibilities
- Define and evolve the global payments and fraud strategy across retail, e-commerce, and omnichannel channels, identifying value creation levers in payment acceptance, acquisition, orchestration, and alternative payment services.
- Supervise external partnerships with payment service providers, acquirers, banks, fraud prevention vendors, and tax refund operators, animating performance reviews and ensuring contractual engagement and SLA compliance.
- Conduct international RFPs and contribute to strategic vendor selection through needs assessment and financial analysis.
- Coordinate cross-functional internal stakeholders including Digital, Retail, IT, Information Security, Finance, Accounting, Internal Controls, and geographic market teams.
- Pilot and manage the global roadmap from requirements definition through prioritization and international deployment, ensuring quality of execution and benefit realization.
- Deploy Maison standards and guidelines to guarantee global cohesion across geographies.
- Design and implement fraud prevention and risk mitigation mechanisms that balance revenue protection with seamless customer experience.
- Monitor fraud KPIs, chargebacks, and financial losses, piloting remediation plans and ensuring PCI DSS, data protection, anti-money laundering, and sanctions compliance.
- Structure and animate performance management through global KPIs, dashboards, and governance reporting.
- Supervise business continuity for payment solutions, major incident management, and post-incident analysis.
Qualifications
- Master's degree (Bac+5 equivalent) or higher in business, finance, technology, or related discipline
- Minimum 7 years of professional experience in payments, fraud, financial services, or management consulting within international environments
- Demonstrated expertise in both retail and e-commerce payment strategies with strong understanding of omnichannel dynamics
- Deep knowledge of the payment ecosystem including acquiring, PSP, payment orchestration, digital wallets, and alternative payment methods
- Proven ability to translate complex problems into structured recommendations and actionable plans
- Excellent analytical rigor combined with operational execution discipline and performance culture
- Demonstrated capability to influence and federate diverse stakeholders across matrix organizations
- Strong interpersonal and relationship-building skills in demanding environments
- Fluent English proficiency; additional languages a plus
Skills
Experience
Minimum 7 years of professional experience in payments, fraud risk, financial services, or strategic advisory, preferably acquired in international environments across merchants, payment service providers, acquirers, fintech companies, or consulting firms. Demonstrated track record in managing complex payment ecosystems and cross-functional initiatives in retail and e-commerce contexts.
Education
Master's degree (Bac+5 equivalent) in business administration, finance, financial technology, or related discipline.
Workplace
This position is based in Paris, Île-de-France, France.
Culture
Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Payment Strategy Director», «Head of Payments and Fraud», «Payment and Fraud Operations Lead», «Global Payments Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.