Christian Dior Field Trainer
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 31, 2026
About Christian Dior
Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.
Christian Dior Couture Field Trainer in Doha, Qatar – in-store coaching and team development specialist for luxury boutique operations.
Role & Responsibilities
- Define and support implementation of monthly team briefing calendar (Diorly) aligned with boutique team needs and business priorities
- Collaborate with boutique directors on structuring and implementing staff development programs
- Observe sales team performance on floor and provide real-time coaching feedback according to Dior service standards, client experience protocols, and product knowledge requirements
- Deliver consistent onboarding program completion for 100% of new joiners, including Dior app and retail platform training in partnership with designated onboarding partners
- Deliver Brand Culture program to 100% of new joiners within two months of hire date or probation period completion
- Adopt a 'coach the coach' approach with boutique management to foster an embedded culture of feedback and coaching
- Animate boutique training activities and workshops for all staff members
- Monitor training program effectiveness through performance data analysis, boutique metrics, and individual KPI tracking
- Collaborate with Regional Training specialists on training follow-ups, results reporting, and identification of further development needs
- Conduct systematic knowledge implementation checks via assessments and questionnaires
- Identify and propose innovative, contextually-appropriate training solutions to boutique directors and Middle East training leadership
Qualifications
- Minimum 3 years of experience in customer service, preferably luxury retail
- Demonstrated expertise in training and development program delivery
- Ability to identify and satisfy internal and external stakeholder needs with passion, energy, and commitment to exceeding expectations
- Proficiency with computer software and retail technology applications
- Strong communication skills with ability to articulate ideas clearly across multiple mediums and formats
Skills
Experience
Minimum 3 years of experience in customer service, preferably in luxury retail environments with demonstrated capability in training, development, and team coaching activities.
Workplace
This position is based in Doha, Doha, Qatar.
Culture
Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «In-Store Training Specialist», «Boutique Development Coach», «Retail Training Coordinator», «Team Capability Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.