- Location
- Neuilly-sur-Seine Île-de-France France
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- E-Commerce, Digital & Data Analytics
- Posted
- Nov 2, 2026
About Christian Dior
Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.
The European Digital Project Manager leads digital projects and continuously improves the Dior.com e-commerce experience across 24 European markets, coordinating regional, market, central product, e-commerce optimization, omnichannel transformation, customer service, operations, and IT teams. The role covers customer journey optimization, functional site enhancements, testing, and cross-market project delivery; it is a full-time, permanent position with hybrid working.
Role & Responsibilities
- Optimize the customer experience across Dior.com’s European sites, ensuring consistency while accounting for local market needs and specificities.
- Analyze site performance and user behavior to identify friction in the customer journey, then translate opportunities into functional or technical recommendations and enhancements.
- Contribute to optimizing site search and merchandising to improve product visibility and e-commerce performance.
- Lead A/B testing and data analysis with central teams to continuously improve the user experience, engagement, and conversion.
- Monitor the performance of implemented optimizations.
- Gather, challenge, and formalize requirements for changes to European sites, addressing local needs or deployment of global features.
- Facilitate business workshops, write functional specifications, and develop associated business cases.
- Work with the Product team to track schedules and manage dependencies, risks, and alerts.
- Lead functional testing, including preparing and executing test plans, identifying and prioritizing defects, and validating features before production release.
- Support production activation of features and monitor their post-launch performance.
- Manage European digital projects, including new local site launches, content localization, new services or features, and other cross-functional projects that support e-commerce growth.
- Define and track project schedules, milestones, and deliverables, ensuring objectives and deadlines are met.
- Coordinate stakeholders across the Europe region, local markets, and central teams to ensure alignment and effective project delivery.
- Facilitate or participate in workshops and project committees, track decisions, and identify risks, dependencies, and alerts.
- Support markets in project deployment and ensure adoption of new features and services.
Qualifications
- At least 3 years of experience in digital project management and/or e-commerce, ideally in an international environment.
- Degree from a business school, engineering school, or equivalent higher-education program.
- Fluent English is essential.
- Knowledge of Salesforce Commerce Cloud and proficiency with analytics tools such as Google Analytics, Power BI, and Contentsquare are an advantage.
- Analytical mindset.
- Stakeholder management capability.
- Collaboration and teamwork.
- Communication and interpersonal skills.
- Attention to detail.
- Problem-solving ability.
Skills
Experience
At least 3 years, ideally in an international environment.
Education
Degree from a business school, engineering school, or equivalent higher-education program.
Workplace
This position is based in Neuilly-sur-Seine, Île-de-France, France, within easy reach of Paris.
Explore jobs in Île-de-France or in France.
Culture
Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «E-commerce Project Manager», «Digital Program Manager», «Digital Delivery Manager», «Web Project Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.