Christian Dior Europe Retail Education Fragrance Manager

Location
Employment Full-time
Seniority Manager
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Parfums Christian Dior seeks a Europe Retail Education Fragrance Manager in Neuilly‑sur‑Seine, France to lead fragrance training and certification across Europe.

Overview

Parfums Christian Dior is the fragrance and cosmetics division of the House of Dior and a core label within the LVMH group. The Maison is globally recognised for its craftsmanship, product excellence and evocative brand narratives across luxury beauty categories. As an employer it offers a multinational, creative environment with strong emphasis on product expertise, client experience and employee development.

Role & Responsibilities

  • Define and deploy the Europe-wide retail training strategy for Fragrance in close partnership with Commercial, Retail and Marketing teams.
  • Design, adapt, translate and roll out blended fragrance learning pathways and certification programs (in-person, digital and in-store).
  • Serve as the primary Europe contact for fragrance training, coordinating central, regional and local Retail Education teams to ensure alignment and consistency.
  • Lead, animate and develop the Europe community of trainers through seminars, regional workshops, coaching and mentoring sessions.
  • Manage training plans and development pathways to upskill field teams and Beauty Consultants across European markets.
  • Establish and monitor KPIs, produce regular impact and ROI reports, and optimise the training budget.

Qualifications

  • Minimum 5 years' professional experience in training, learning & development or retail education, with proven experience in educational engineering.
  • Demonstrable expertise in blended learning design and digital learning modalities (E‑Learning, V‑Learning, live sessions).
  • Excellent presentation, facilitation, coaching and interpersonal skills, with strong stakeholder management.
  • Business-oriented mindset with experience in training needs analysis, KPI definition and budget management.
  • Fluency in English (written and spoken); additional European languages an advantage.

Skills

Educational engineering Blended learning E-Learning V-Learning Digital learning (applications and live digital delivery) Zoom Microsoft Teams PowerPoint Excel Project Management Coaching Facilitation Training needs analysis KPI definition and monitoring Budget management

Experience

Minimum 5 years of experience in training and learning development, with solid knowledge of educational engineering and blended learning methodologies.

Education

Bachelor's degree in Business, Education, Marketing, Human Resources or related field, or equivalent professional experience; advanced degree or specialised training in L&D preferred.

Workplace

The role is situated in Neuilly-sur-Seine, Île-de-France, France — conveniently close to Paris. There are currently 165 open positions in Neuilly-sur-Seine on Cerulean, with 10 added recently. Within Île-de-France, Cerulean currently features 3.777 open roles, including 143 recent additions. Across France, Cerulean lists 4.346 open roles — 182 of them newly added.

Culture

The Maison fosters a values-driven, creative and collaborative workplace where excellence, audacity and inclusivity are prized. Employees are expected to combine craftsmanship and commercial sensitivity while contributing to a celebratory, client-centric atmosphere and ongoing professional development.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.