Christian Dior Europe IT Manager

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Support equipment and network infrastructure across 100 boutiques and 6 regional headquarters.
• Manage local IT in subsidiaries.
• Manage escalations and take proactive steps to address root causes.
• Serve as the key contact for central IT teams and boutique directors.
• Gather business needs, validate technical feasibility and analyze impacts.
• Contribute to the evolution of operating models by communicating the zone’s specific requirements to corporate teams.
• Maintain and develop effective partner relationships.
• Ensure compliance with order-placement and payment deadlines.
• Negotiate new or renewed contracts.
• Oversee IT aspects of boutique openings.
• Lead infrastructure and equipment projects across the zone.

Qualifications

• Five years of higher education from an engineering school or equivalent.
• At least 7 years of experience in IT, with a broad IT culture.
• Previous retail experience is a plus.
• Experience working with offshore or remote teams and partners.
• Excellent knowledge of ITIL/ITSM service management.
• Project management proficiency, including scoping and facilitating workshops with business and technical teams.
• Mandatory network expertise, including Meraki, Cisco AP and Fortinet.
• Knowledge of Workspace One, Windows 10 and Office 365 is a plus.
• Strong documentation and presentation skills.
• Fluent English, with outstanding written and verbal communication skills (B2).
• Strong listening, questioning, explaining and feedback skills.
• Organizational, synthesis and analytical skills.
• Proactivity and strength of proposal.
• Team player with excellent social skills and intellectual flexibility.
• Flexibility and ability to work under pressure.
• Autonomy, perseverance and conviction to supervise and carry out complex projects proactively.
• Strong proactive communication skills, an entrepreneurial approach and ability to work in a fast-paced environment.

Skills

Experience

At least 7 years of experience in IT; previous retail experience is a plus.

Education

Five years of higher education from an engineering school or equivalent.

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.