- Location
- Neuilly-sur-Seine Île-de-France France
- Employment
- Full-Time
- Seniority
- Senior
- Department
- E-Commerce, Digital & Data Analytics
- Posted
- Oct 12, 2026
About Christian Dior
Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.
Parfums Christian Dior is hiring an E-commerce Product Owner on a permanent, full-time basis in a hybrid working arrangement. Reporting to the Product Manager Engage & Convert, the role leads product performance and delivery for Dior.com’s global transactional journeys, balancing customer experience, business results and brand standards.
Role & Responsibilities
- Own performance across the Cart, Checkout, Payment, Delivery and Collection, and related post-purchase product journeys, improving conversion, customer satisfaction and business value generated by Dior.com.
- Build, maintain and prioritize the product backlog according to business value, customer impact, brand priorities and technical constraints.
- Translate business and user needs into actionable features; write user stories, acceptance criteria and detailed functional specifications.
- Maintain backlog quality and agile standards, including Definition of Ready and Definition of Done.
- Support Tech and QA teams throughout the development cycle; safeguard delivery timelines, identify risks and coordinate action plans.
- Organize functional testing and validate development compliance before production release.
- Participate in Agile ceremonies (Daily, Backlog Refinement, Sprint Planning, Review and Retrospective) and PI Planning.
- Monitor key transactional funnel KPIs and identify optimization opportunities.
- Analyze user behavior and conversion friction with Data, UX and Business teams; help define product objectives and measure their impact.
- Drive continuous improvement informed by data, user feedback and observed performance.
- Collaborate with Product, Design, Tech, QA and Data teams, as well as external partners.
- Support regions and markets in understanding product changes and conveying local needs.
- Facilitate stakeholder discussions to align priorities and support decision-making.
- Act as the functional lead for the product domain.
Qualifications
- Degree from a business or engineering school, specializing in Digital, Product or Information Systems.
- At least 8 years of experience in digital and e-commerce, including several years as a Product Owner or Product Manager working on transactional journeys; the profile also states a minimum of 10 years.
- Strong understanding of conversion mechanics, e-commerce funnels, payments, delivery and the purchase experience.
- Proficiency in scaled Agile methodologies (SAFe or equivalent) and backlog management and prioritization practices.
- Ability to make trade-offs in complex environments while balancing business priorities, customer experience and technical constraints.
- Comfort with data analysis and making decisions based on KPIs and user insights.
- Excellent communication and influencing skills in international, matrixed organizations.
- Fluent English, written and spoken, used daily.
- Knowledge of the Salesforce Commerce Cloud ecosystem, payment solutions, OMS or modern e-commerce architectures is an advantage.
Skills
Experience
At least 8 years in digital and e-commerce, including several years as a Product Owner or Product Manager on transactional journeys; minimum 10 years overall.
Education
Degree from a business or engineering school, specializing in Digital, Product or Information Systems.
Workplace
This position is based in Neuilly-sur-Seine, Île-de-France, France, within easy reach of Paris.
Explore jobs in Île-de-France or in France.
Culture
Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Digital Product Owner», «Online Product Owner», «E-commerce Product Manager», «Digital Commerce Product Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.