Christian Dior E-commerce Product Manager

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Define and communicate a clear, coherent product vision for the Discover scope.
• Identify growth opportunities using data, user feedback, business needs, and market feedback.
• Set product priorities by balancing business value, customer impact, brand considerations, and technical constraints.
• Align the product roadmap with Dior.com’s strategic objectives.
• Build and maintain a multi-quarter roadmap.
• Prepare PI Planning and communicate scope priorities to stakeholders.
• Ensure functional consistency across the Discover journey and manage cross-squad dependencies.
• Lead strategic projects end to end, including scoping, governance, coordination, risk management, communication, and reporting.
• Define and monitor performance indicators for the scope.
• Measure the impact of delivered features and identify opportunities for continuous improvement.
• Help foster a culture of experimentation and continuous improvement.
• Work with Data teams to inform product decisions and roadmap trade-offs.
• Coach and develop two Product Owners.
• Ensure high-quality product practices across the scope, including prioritization, backlog management, user stories, requirements definition, and feature readiness.
• Foster collaboration, accountability, and product excellence.
• Coordinate with Design, Tech, Data, CRM, e-Merchandising, Webmastering, and market teams.
• Present the product vision to business departments and regions or countries.
• Build the alignment needed to deliver the roadmap in a complex, international, and multicultural environment.

Qualifications

• Degree from a business school, engineering school, or equivalent.
• Approximately 8–10 years of experience in e-commerce and/or Product Management, including several years in Product Owner or Product Manager roles.
• Significant experience building roadmaps, prioritizing products, and managing complex digital projects.
• Ability to balance business value, user experience, brand considerations, and technical constraints.
• Mastery of product methodologies and large-scale Agile environments.
• Salesforce Commerce Cloud and SAFe framework knowledge is an advantage.
• Excellent communication skills and ability to influence stakeholders at different levels.
• Comfort working in an international, multicultural environment.
• Fluent English, spoken and written, is essential.
• Strong sensitivity to customer experience and the luxury sector.
• Ability to turn strategic vision into measurable results.
• Natural leadership and ability to unite cross-functional teams without direct hierarchical authority.
• Analytical, impact-oriented approach.
• Passion for digital innovation and excellence in the online experience.

Skills

Experience

Approximately 8–10 years in e-commerce and/or Product Management, including several years in Product Owner or Product Manager roles; minimum 10 years stated.

Education

Degree from a business school, engineering school, or equivalent.

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.