Christian Dior Dior Shoe Ambassador

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Maintain strong Dior brand presence through collaboration, engagement, and adherence to all brand standards and guidelines
• Deliver exceptional client experiences by creating welcoming environments, providing personalized service, and collaborating with leased department store teams
• Provide expert product knowledge and sophisticated brand storytelling to elevate client engagement and drive sales performance
• Build and sustain strong relationships with leased department store sales personnel through ongoing communication, partnership, and follow-up
• Train and support leased department store teams with styling guidance, collection insights, and sales enablement resources
• Communicate client feedback, business opportunities, and operational insights to management
• Execute and maintain visual merchandising standards in full accordance with Dior design guidelines and specifications
• Complete all boutique opening and closing procedures, including POS operations and related administrative tasks
• Process all Dior POS transactions accurately, including dual-ring procedures, while maintaining full compliance with payment and security policies
• Prepare and package client purchases according to Dior presentation and luxury standards
• Maintain inventory accuracy through cycle counts, physical inventories, stock audits, and timely discrepancy communication
• Oversee all product movements, including shipments, transfers, loans, returns, and retrievals
• Maintain organization, cleanliness, and operational excellence within stockrooms and all boutique work areas
• Manage daily operational tasks, including supply ordering and execution of Dioroutine priorities
• Complete required daily and weekly reporting, including exception reporting and sales and banking reconciliation
• Support overall boutique operations while ensuring strict adherence to company policies, procedures, safety, security, and compliance standards

Qualifications

• Minimum 3 years of retail operations, cashier, or sales support experience; luxury retail experience strongly preferred
• Ability to work full-time schedule, including evenings, weekends, and holidays as business requirements dictate
• Strong interpersonal, communication, organizational, and follow-through capabilities
• Ability to stand for extended periods and regularly lift, move, and handle merchandise, fixtures, and supplies
• Demonstrated ability to work effectively in fast-paced environments while maintaining meticulous attention to detail and accuracy
• Commitment to upholding all company policies, procedures, regulations, and professional standards

Skills

Experience

Minimum 3 years of retail operations, cashier, or sales support experience, with luxury retail experience preferred. Proven ability to execute operational procedures, manage inventory, and deliver elevated client service in high-volume retail environments.

Education

High school diploma or equivalent; retail or luxury service industry certification or training advantageous.

Workplace

Benefits

Medical, dental, and vision coverage; Flexible Spending Accounts; short- and long-term disability insurance; employee discount program; various paid time off and volunteer time off; paid holidays; mental health and wellbeing support; family-friendly benefits; reproductive health care; child and elder care services; commuter benefits; 401(k) plans with employer matching contributions; employee referral program.

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.