Christian Dior Dior Ambassador

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Proactively sell Parfums Christian Dior products and provide luxury-standard service to customers
• Serve as an expert on makeup and skincare, capable of product presentation and application to inspire and convert new clients
• Achieve or exceed sales targets established by the line manager
• Execute cross-category link selling to increase average transaction value (ATV) and average transaction units (ATU)
• Initiate contact with customers and welcome them at counter whilst engaging traffic-stopping tactics
• Cultivate personal relationships with clients and promote the DIOR VIP loyalty and reward scheme
• Educate customers on Parfums Christian Dior product offerings and brand heritage
• Manage merchandise presentation and ensure compliance with Corporate guidelines
• Monitor stock levels, report discrepancies, and maintain optimal inventory thresholds
• Adhere to all company procedures and policies outlined in the employee handbook
• Update the ipos CRM tool with client data, including all transactions and customer profiles
• Develop and utilise the customer database within ipos to build and nurture clientele through phone outreach, product launch events, and appointment scheduling

Qualifications

• Proven experience working in a luxury, consultative sales environment
• Strong track record of sales achievement in luxury retail
• Expert knowledge of beauty and skincare products, or demonstrated ability to rapidly acquire specialised product knowledge
• Proficiency with point-of-sale (POS) systems and customer relationship management (CRM) tools such as ipos
• Immaculate personal presentation and grooming standards
• Excellent product presentation and application capabilities

Skills

Experience

Beginner to intermediate experience in luxury retail or beauty sales environments. Prior experience in fragrance or beauty consultation is advantageous but not required, as the successful candidate must demonstrate the capacity and initiative to rapidly acquire specialized product knowledge.

Education

No formal education level specified; a secondary education or equivalent is assumed as a baseline.

Workplace

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.