Christian Dior Deputy Store Operations Manager

Employment
Full-Time
Seniority
Supervisor
Posted
Aug 12, 2026

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Deputy Store Operations Manager at Christian Dior Couture, Galeries Lafayette Paris. Full-time retail operations role managing inventory, logistics, and boutique excellence.

Role & Responsibilities

  • Supervise incoming and outgoing merchandise flows, including receipts, transfers, shipments, and returns
  • Maintain proper organization of stockroom reserves and adherence to Maison storage standards
  • Participate in inventory execution and cycle count procedures
  • Implement loss prevention measures and secure stock safeguarding
  • Ensure compliance with operational procedures and standards across all retail operations
  • Identify improvement opportunities and contribute to process optimization initiatives
  • Support teams in the application of Dior operational standards
  • Drive deployment of continuous improvement projects
  • Oversee post-sale service tracking, repairs, returns, and customer requests
  • Maintain rigorous client case management and follow-up
  • Monitor performance indicators and ensure service quality standards
  • Supervise point-of-sale operations and ensure their compliance
  • Participate in tracking operational expenditures and maintain financial procedure adherence
  • Guide teams in utilizing boutique systems and applications including Shop In Dior, CARE, Dior In Stock, and Census/Cycle Count
  • Contribute to digital and omnichannel project deployment
  • Coordinate access and equipment requests
  • Monitor boutique maintenance and facility upkeep
  • Ensure availability of supplies, uniforms, and consumables
  • Support daily operations team coordination and coaching
  • Act as operational delegate in the absence of the Store Operations Manager
  • Foster collaboration between operations and sales teams to drive commercial performance and customer experience
  • Champion operational excellence culture within the boutique

Qualifications

  • Minimum 3–5 years of significant experience in retail operations, logistics, stock management, or comparable roles
  • Previous experience in team coordination or management preferred
  • Demonstrated sensitivity to operational requirements and service excellence
  • Exceptional organizational rigor and ability to prioritize multiple concurrent responsibilities
  • Proficiency with digital tools and information systems
  • Strong teamwork capability and service-oriented mindset
  • Ability to thrive in a demanding, dynamic, results-driven environment
  • Prior experience in luxury or premium retail environments considered advantageous

Skills

Retail operations management Inventory and stock management Logistics coordination Point-of-sale systems Shop In Dior CARE platform Dior In Stock Census/Cycle Count tools Process optimization Team coordination Customer service Financial compliance Digital tools proficiency

Experience

Minimum 3 to 5 years of significant professional experience in retail operations, logistics, stock management, or equivalent environment. First-time team coordination or management experience is valued.

Education

Not specified; no formal educational requirements mentioned in source material.

Workplace

The successful candidate will be located in Paris, Île-de-France, France.

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Operations Manager», «Operations Coordinator», «Deputy Operations Director», «Retail Operations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Christian Dior

Christian Dior Deputy Store Operations Manager

Paris, France

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