Christian Dior Deputy Department Manager, Menswear
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 17, 2026
About Christian Dior
Christian Dior Couture is an iconic French haute couture and luxury goods maison, renowned for its craftsmanship, tailored savoir‑faire and global maisons of retail. As part of the LVMH group, Dior operates flagship boutiques and prestigious concessions worldwide and places a premium on impeccable client service, product excellence and the preservation of maison heritage.
Christian Dior Couture seeks a Deputy Department Manager, Menswear at Harrods, London — lead sales, client development and team performance.
Role & Responsibilities
- Lead by example on the sales floor: coach, mentor and develop the team to elevate sales and service techniques.
- Support the Department Manager in defining and executing a local client development strategy targeting VVIC and Elite clientele.
- Drive departmental sales performance and monitor KPIs; implement corrective actions to meet commercial objectives.
- Build cross‑functional relationships with other product universes and Head Office to maximise cross‑sell opportunities and inform assortment feedback.
- Organise and delegate daily tasks, oversee staffing and support recruitment, appraisal and talent development activities.
- Support stock ordering and inventory management; take measures to minimise shrinkage and control store operating expenses.
- Manage client complaints and resolution processes to protect the brand experience and client retention.
- Ensure flawless execution of visual, housekeeping and merchandising standards within the concession.
- Operate selling systems and adhere to cash, credit and exchange procedures; maintain administrative compliance to company processes.
- Implement security best practices to prevent loss and protect product integrity.
- Represent the maison as an ambassador at events and with clients when required; perform additional duties as directed by the Line Manager or Head Office.
Qualifications
- Minimum of 5 years' experience in luxury retail, including prior experience at assistant/assistant manager level.
- In‑depth knowledge of men's ready‑to‑wear, shoes and accessories.
- Proven track record in recruiting and developing long‑term client relationships, including work with high‑value or VIP clients.
- Demonstrated ability to lead, motivate and develop an experienced retail team.
- Excellent interpersonal and communication skills with strong influencing ability.
- Passion for the Dior brand and an informed awareness of contemporary fashion and trends.
- Fluency in a second language is preferred but not mandatory.
Skills
Experience
Minimum five years in luxury fashion retail with proven experience at assistant or assistant manager level, demonstrable menswear product knowledge and a record of client acquisition and team development.
Education
High school diploma or equivalent required; degree or professional qualification in business, retail, fashion or a related discipline preferred. Formal training in luxury retail or merchandising is an advantage.
Workplace
The role is situated in London, England, UK.
Culture
Dior maintains a culture of artisanal excellence, refined client service and strong brand stewardship; employees are expected to uphold rigorous standards while collaborating in a high‑performance, mentorship‑oriented retail environment. The maison values discretion, professionalism and a genuine passion for fashion.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager — Menswear», «Deputy Retail Manager — Menswear», «Menswear Team Leader», «Assistant Boutique Manager — Menswear», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.