Christian Dior Department Manager, Women's RTW and Shoes

Employment
Full-Time
Seniority
Supervisor
Posted
Jun 5, 2026

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Christian Dior Couture seeks a Department Manager for Women's RTW and Shoes at the Milan Montenapoleone flagship. Lead team, drive sales, and embody brand excellence.

Role & Responsibilities

  • Manage department team in partnership with the Store Manager, overseeing daily coaching, talent development, and performance evaluation of sales associates
  • Lead department briefings, establish sales targets, deliver product training, and provide constructive performance feedback
  • Cultivate team cohesion and motivation whilst driving sales growth and operational efficiency
  • Model exemplary professional conduct and brand ambassadorship
  • Maximize sales results and KPIs across assigned product categories through strategic oversight
  • Develop and maintain strong relationships with local and international clientele, embodying deep knowledge of luxury and fashion markets
  • Coordinate category performance analysis with the Retail Merchandiser to develop action plans that advance business growth
  • Train team members on product knowledge, market trends, and business objectives
  • Supervise stock management, inventory organization, and inventory maximization for assigned categories
  • Collaborate with Store Manager and Assistant Store Manager on purchasing, restocking, and inventory planning
  • Ensure strict adherence to company policies, procedures, and brand codes throughout the department
  • Instruct and supervise staff in correct execution of all operating procedures

Qualifications

  • Minimum 5 years of relevant retail or luxury fashion experience
  • Demonstrated expertise in team management and staff development
  • Proven track record of driving sales performance and meeting KPIs
  • Deep understanding of luxury brand positioning and customer relationship management
  • Strong analytical and reporting capabilities
  • Fluent in English

Skills

Leadership and team management Sales performance optimization KPI monitoring and reporting Retail operations and inventory management Product knowledge and training Customer relationship management Strategic communication Data analysis Time management and prioritization Emotional intelligence and coaching Stress management and problem-solving

Experience

Minimum 5 years of professional experience in retail operations, department management, or luxury fashion retail environments, with demonstrated success in team leadership, sales growth, and category management.

Workplace

The successful candidate will be located in Milan, Lombardy, Italy.

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Department Head, Women's Fashion», «Category Manager, Womenswear and Footwear», «Senior Department Supervisor, RTW and Shoes», «Women's Department Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Christian Dior

Christian Dior Department Manager, Women's RTW and Shoes

Milan, Italy

Continue to the application.