Christian Dior Department Manager

Employment
Full-Time
Seniority
Manager
Posted
May 1, 2026

About Christian Dior

Christian Dior Couture is a haute couture and luxury leather-goods maison within the LVMH group, recognised for its craftsmanship, refined aesthetics and client-focused service. As an employer, the House emphasizes rigorous standards of excellence, mentorship and a culture that preserves artisanal savoir‑faire while driving commercial performance.

Christian Dior Couture seeks a Department Manager in Manila to lead sales, client development and boutique operations for Fashion & Leather Goods.

Role & Responsibilities

  • Lead the department to achieve and exceed sales targets, monitor KPIs and implement corrective actions to optimise business performance.
  • Provide visible sales leadership and full floor support, coaching the team on selling techniques, cross‑selling and product knowledge.
  • Drive client development: maximise recruitment opportunities, nurture high‑value relationships and promote loyalty through the Be Dior programme.
  • Manage people: set individual and departmental objectives, deliver qualitative feedback, conduct performance reviews and develop career plans for staff and supervisors.
  • Oversee daily department operations including cashiering support, inventory coordination with BOH and merchandising, and ensure compliance with Dior procedures and standards.
  • Maintain the selling environment and visual merchandising to the maison’s highest standards and act as Boutique‑in‑charge in the Manager’s absence.
  • Plan and support Boutique events and private appointments to enhance client experience and contribute to boutique performance.

Qualifications

  • Minimum 7 years of relevant experience in luxury retail with at least 4 years in a managerial role.
  • Proven track record of meeting sales targets and driving client development in a premium boutique environment.
  • Strong leadership capability with experience coaching and developing front‑of‑house teams.
  • Excellent communication, interpersonal and organisational skills; able to manage priorities under pressure.
  • Client‑centric mindset with strategic thinking and commercial acumen; meticulous attention to detail.

Skills

Be Dior clienteling sales leadership cross-selling client recruitment and retention coaching and performance management visual merchandising inventory management cashiering

Experience

Minimum seven years of relevant luxury retail experience, including at least four years in a managerial capacity responsible for sales leadership, team development and boutique operations.

Education

Bachelor's degree or equivalent preferred (business, retail management, fashion or related discipline).

Workplace

The successful candidate will be located in Manila, National Capital Region, Philippines.

Culture

The House of Dior cultivates a workplace grounded in craftsmanship, elegance and client service. Employees are expected to uphold exacting standards, participate in mentorship and contribute to an environment that balances heritage-driven savoir‑faire with commercial ambition.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Department Manager», «Retail Department Head», «Clienteling Department Leader», «Retail Team Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Christian Dior

Christian Dior Department Manager

Manila, Philippines

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