Christian Dior Department Manager
About Christian Dior
Christian Dior Couture is the haute couture and ready-to-wear arm of the House of Dior, renowned for exceptional craftsmanship, creativity and an iconic heritage. The maison operates within the LVMH group and emphasizes rigorous standards of client service, product excellence and continuous professional development across its boutiques worldwide.
Christian Dior Couture in Manila seeks a Department Manager to lead boutique sales, client development and team performance.
Role & Responsibilities
- Lead the department to achieve and exceed sales targets by coaching the team, providing floor support and implementing proactive actions to optimise business performance.
- Drive client development: maximise recruitment, nurture high-value relationships, support private appointments and promote client loyalty initiatives such as Be Dior.
- Develop and maintain the department’s sales mix through cross-selling, product advisory and by improving the team’s product knowledge and selling techniques.
- Recruit, develop and motivate staff: set individual and departmental goals, conduct performance reviews, deliver constructive feedback and implement tailored development plans.
- Train supervisors and junior staff; identify talent and prepare succession plans to elevate staff to the next level.
- Manage daily department operations, including visual merchandising standards, upkeep of selling space and adherence to Dior operational guidelines.
- Act as boutique-in-charge in the absence of the Boutique Manager, providing end-to-end support for floor operations and cashiering.
- Coordinate with Back of House and Merchandising on inventory management, replenishment and stock control to ensure product availability and operational efficiency.
Qualifications
- Minimum 7 years of relevant experience in luxury retail, including at least 4 years in a managerial role.
- Proven track record of meeting or exceeding sales targets and developing client portfolios.
- Demonstrable leadership and team development experience with ability to coach supervisors and floor staff.
- Strong strategic thinking, communication and interpersonal skills; target-oriented and client-centric mindset.
- Organised, detail-oriented, resilient under pressure and passionate about luxury fashion.
Skills
Experience
Minimum 7 years of relevant experience in luxury retail, including at least 4 years at a managerial level with responsibility for driving sales, client development and team leadership.
Education
Bachelor’s degree in business, marketing, fashion or a related discipline preferred — equivalent professional experience in luxury retail will be considered.
Workplace
The successful candidate will be located in Manila, National Capital Region, Philippines.
Culture
The House of Dior cultivates a culture rooted in craftsmanship, creativity and refined client service. Employees are expected to uphold exacting standards, collaborate across functions and participate in structured training to transmit the maison’s savoir‑faire to clients and colleagues.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Department Manager», «Retail Department Manager», «Floor Manager — Luxury Boutique», «Department Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.