Christian Dior CRM Intern
- Location
- ZurichZurichSwitzerland
- Employment
- Internship
- Seniority
- Intern
- Department
- Clienteling, CRM & VIP Relations
- Posted
- Jul 9, 2026
About Christian Dior
Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.
Parfums Christian Dior CRM Intern in Zurich – join the luxury marketing team supporting customer campaigns and data analytics.
Role & Responsibilities
- Contribute to the planning, execution, and analysis of CRM campaigns across the full customer journey
- Adapt and optimize newsletters and multi-channel CRM communications in alignment with local market requirements and international brand guidelines
- Support customer data segmentation, analysis, and interpretation to identify and execute targeted marketing actions
- Track key performance indicators (KPIs), generate reports, and measure the effectiveness and ROI of CRM initiatives
- Assist in the development, maintenance, and quality assurance of the CRM database
- Coordinate with retail, e-commerce, and product marketing teams to deliver integrated customer experiences
- Execute independent projects and contribute to process optimization throughout the internship
Qualifications
- Currently pursuing or recently completed a degree in Business Administration, Marketing, Communications, or comparable field
- Initial practical experience in marketing, CRM, or related areas via internships or student work roles
- Proficiency in PowerPoint and Excel
- Knowledge of Adobe Creative Suite and Salesforce preferred
- Strong sense of aesthetics and audience-appropriate messaging
- Excellent written and verbal communication skills
Skills
Experience
Initial practical experience in marketing, CRM, or related functions is required. Candidates should demonstrate familiarity with CRM platforms, marketing operations, and customer data analysis through prior internships or student work roles.
Education
Currently pursuing or recently completed a degree in Business Administration, Marketing, Communications, or a comparable field.
Workplace
The successful candidate will be located in Zurich, Zurich, Switzerland.
Culture
Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «CRM Marketing Intern», «Customer Relationship Management Intern», «CRM Assistant», «Marketing Operations Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.