Christian Dior CRM Intern

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Maintain and update the regional client communication calendar encompassing newsletters, digital editions, clienteling assets, and campaign scheduling
• Support the rollout and adoption of CRM tools across Asia Pacific markets through coordination of the CRM Community
• Animate the CRM Community by facilitating best practice sharing sessions and disseminating regular clienteling updates to regional stakeholders
• Consolidate and analyse feedback on clienteling standard operating procedures, CRM platform functionality, and technical pain points from market teams
• Assist in tracking, analysis, and reporting on client KPIs to support performance monitoring across the region
• Regularly consolidate competitor intelligence on client treatment and engagement practices across the Asia Pacific market
• Coordinate client gifting initiatives from order placement through fulfilment and feedback collection
• Support inventory management for gifting assets and track utilization and fulfilment rates across markets
• Contribute to tracking and reporting on the region's gifting initiatives and bespoke client experiences
• Provide operational support to Private Client initiatives as required

Qualifications

• Bachelor's degree or equivalent qualification; candidates currently pursuing tertiary studies in Marketing, Business Administration, Communications, or related disciplines are encouraged to apply
• Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) with demonstrated ability to manipulate data and create presentations
• Familiarity with CRM platforms or data analytics tools
• Exceptional organizational capability with meticulous attention to detail
• Strong interpersonal and communication skills with proven ability to engage effectively with diverse internal and external stakeholders
• Analytical mindset with passion for client experience and data-driven decision making

Skills

Experience

Beginner-level professionals or recent graduates with limited prior experience; enthusiasm for CRM, clienteling, and luxury retail client management is essential.

Education

Bachelor's degree in progress or completed; preferably in Marketing, Business Administration, Communications, or a related discipline.

Workplace

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.