Christian Dior CRM Intern
- Employment
- Internship
- Seniority
- Intern
- Department
- Clienteling, CRM & VIP Relations
- Posted
- Aug 17, 2026
About Christian Dior
Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.
CRM Intern role at Parfums Christian Dior in London, supporting campaign execution and client services for one year.
Role & Responsibilities
- Support the planning and execution of CRM campaigns, including asset management, email building, and proofing
- Monitor and collate competitor CRM activity and market trends to support strategic campaign planning
- Assist with database maintenance and integrity to ensure accurate client data management
- Handle customer service queries efficiently and accurately, ensuring timely resolution
- Support logistics coordination between internal teams and external suppliers to ensure reliable order delivery
- Compile weekly, monthly, and ad hoc campaign reports with data accuracy and professional presentation
- Contribute to monthly customer service and KPI reporting on the loyalty programme
- Provide ad hoc support on CRM projects and initiatives as required by business priorities
Qualifications
- Proficiency in MS Office suite (Excel, PowerPoint, Word)
- Knowledge of luxury industry standards and demonstrated interest in customer relationship management
- Excellent written and verbal communication skills in English
- Strong organisational and time management capabilities
- Exceptional attention to detail with ability to manage multiple priorities simultaneously
- Proven customer service or retail experience
- Proactive problem-solving approach with a collaborative mindset
Skills
Experience
Entry-level or beginner experience; previous CRM experience is desirable but not mandatory. Customer service or retail background is valued. Demonstrated interest in luxury brand environments and client-centric operations.
Education
Currently enrolled in or recently completed a degree programme in marketing, business, communications, or related discipline.
Workplace
The successful candidate will be located in London, England, UK.
Culture
Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «CRM Communications Intern», «Customer Relationship Management Intern», «CRM Operations Intern», «Client Experience Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.