Christian Dior Counter Manager

Location
Employment Full-Time
Seniority Manager
Department Retail & Boutique Operations
Industry Perfumes, Cosmetics & Prestige Beauty
Posted ✦ Today
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Parfums Christian Dior — Counter Manager in The Hague. Lead the beauty counter, manage the team, and drive sales and clienteling.

Overview

Parfums Christian Dior is the prestige beauty division of Maison Dior and forms part of the LVMH group. The brand is renowned for combining haute couture sensibility with science-driven skincare and fragrance development, maintaining exacting standards across boutique retail, client service and product innovation.

Role & Responsibilities

  • Lead, coach and develop the counter team to deliver exceptional service standards, operational excellence and a culture of continuous improvement.
  • Set and monitor individual and team KPIs; drive consistent sales performance and profitability through products, services and in-store activations.
  • Own client experience on the sales floor: demonstrate the D.I.O.R. sales method, model behaviours and participate actively in client interactions.
  • Manage clienteling and CRM activities to grow loyalty, retention and lifetime value; leverage client data to design targeted in-store and remote initiatives.
  • Plan, execute and animate product launches, in-store events and promotional initiatives to stimulate traffic and conversion.
  • Oversee inventory control, stock ordering, sell-through optimisation and compliance with merchandising guidelines.
  • Ensure operational and administrative tasks are completed accurately: shift planning, reporting, sales analysis and weekly performance submissions.
  • Maintain operational compliance with POS procedures and internal tools (e.g., iPos) and liaise with HR and retail partners on payroll, incentives and labour rules.

Qualifications

  • Minimum 3–5 years' retail experience in luxury goods or cosmetics, including demonstrated supervisory or management responsibility.
  • Proven track record of achieving retail sales and profitability targets in a boutique environment.
  • Strong client relationship management experience with demonstrable results in client acquisition and retention.
  • Fluent Dutch (Vlaams/Nederlands) required; professional proficiency in French and English preferred.
  • Demonstrable aptitude for coaching, developing talent and fostering a high-performance team culture.

Skills

iPos CRM / clienteling tools D.I.O.R. sales method Sales and retail coaching Inventory management and sell-through analysis Operational reporting and basic administrative systems Excellent written and verbal communication Computer and analytical skills

Experience

Previous retail experience within the luxury or cosmetics sector with proven management capabilities and a track record of delivering sales growth, clienteling results and operational compliance.

Education

High school diploma or equivalent; vocational training in retail, beauty or store management preferred.

Workplace

The successful candidate will be located in The Hague, North Holland, Netherlands. Across the North Holland region, Cerulean lists 79 open positions — 6 listed in the past two days. Cerulean currently advertises 140 open roles in Netherlands, including 11 added in the last 48 hours.

Culture

Parfums Christian Dior promotes a client-centric, excellence-driven retail culture where creativity, craftsmanship and presentation are paramount. Employees are expected to embody the Maison’s standards while benefiting from structured training and career development opportunities within the broader LVMH network.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

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Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Counter Manager», «Cosmetics Counter Supervisor», «Retail Counter Manager», «Clienteling & Counter Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.