Christian Dior Counter Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Jun 26, 2026
About Christian Dior
Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.
Counter Manager at Parfums Christian Dior in Copenhagen; manage luxury beauty retail operations across two locations with team leadership and sales accountability.
Role & Responsibilities
- Achieve and contribute to counter retail sales targets and KPIs on a daily basis
- Drive and motivate the team through daily briefs covering targets, product novelties, and retail activation initiatives
- Develop individual team members with weekly target and development action plans aligned to team goals
- Conduct monthly counter performance reviews recapping priorities and achievements versus targets
- Cultivate master product knowledge leveraging all retail education tools and training platforms
- Recruit and develop durable client relationships through in-store and remote clienteling actions
- Apply standardized operational procedures for all retail processes including stock intake, inventory management, and purchase registration
- Monitor customer satisfaction KPIs (NPS, Mystery Shopping) and implement action plans for performance improvement
- Manage effective stock operations including inventories, replenishments, and cycle counts according to guidelines
- Ensure monitoring of out-of-stock items and provide relevant alerts and inputs to retail operations and supply teams
- Plan shifts efficiently based on store traffic patterns and sell-out potential by hour, day, week, and month
- Monitor point-of-sale material stock (gifts, samples, art of gifting, testers) to maintain sufficient levels and efficient utilization
- Implement merchandising guidelines at the point of sale and promptly report maintenance issues
- Develop strong relationships with retail team leadership to position Dior as a best-in-class department store partner
- Identify and report business opportunities at the point of sale including performance analysis, action planning, and competitor monitoring
Qualifications
- Minimum 5 years of professional experience with proven track record in competitive retail environments
- 8–10 years of overall professional background ideally in Beauty or Luxury sectors
- Significant management experience with demonstrated leadership capability
- Fluency in Danish and English; additional languages considered an asset
- Creative and innovative mindset with demonstrated initiative
- Exemplary leadership and people management capacity
- Assertive and proactive approach to operational challenges
- Strong teamwork, collaboration, and emotional intelligence
- Learning agility and integrity aligned with company values
- Meticulous attention to detail and strategic thinking
- Demonstrated change management and business acumen
- Experience managing multiple retail locations simultaneously
Skills
Experience
Minimum 5 years of professional experience in retail, with 8–10 years total career background ideally within the Beauty or Luxury sectors. Candidates should demonstrate a proven track record of delivering measurable results in competitive retail environments and possess significant team management capability with verifiable leadership success.
Workplace
This position is based in Copenhagen, Capital Region of Denmark, Denmark.
Culture
Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Counter Supervisor», «Retail Operations Lead», «Fragrance Department Manager», «Store Counter Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.