Christian Dior Clienteling Assistant
Join Christian Dior Couture in Paris as a Clienteling Assistant. This full-time role offers an opportunity to work in a dynamic environment, contributing to client development strategies.
Overview
Christian Dior Couture, a prestigious name in the luxury fashion industry, is a part of the LVMH group, renowned for its commitment to excellence and innovation. With a legacy rooted in visionary design and a global presence in over 40 countries, the brand continues to inspire with its dedication to craftsmanship and creativity. As an employer, Christian Dior fosters a dynamic and inclusive environment, nurturing over 6,500 talents worldwide.
Role & Responsibilities
- Contribute to the animation plan of the Client Development Community across the retail and customer service network.
- Assist in the development of training tools to address Clienteling challenges and objectives.
- Implement the onboarding project for Client Development referents in boutiques.
- Initiate and monitor the deployment of product satisfaction NPS surveys.
- Conduct performance analyses of Clienteling activities.
- Participate in cross-functional CRM projects within the client marketing team.
Qualifications
- Bachelor's or Master's degree in Marketing or Digital (BAC +4/5).
- Minimum of 6 months of internship experience in a similar role, preferably in the luxury or fashion sector.
Skills
Experience
Entry-level position requiring at least 6 months of relevant internship experience in CRM, E-CRM, web marketing, or e-commerce, ideally within the luxury or fashion industry.
Education
Bachelor's or Master's degree in Marketing or Digital (BAC +4/5).
Workplace
The role is situated in Paris, Île-de-France, France. There are currently 3.323 open positions in Paris on Cerulean, with 64 added recently. Within Île-de-France, Cerulean currently features 3.740 open roles, including 97 recent additions. Across France, Cerulean lists 4.294 open roles — 122 of them newly added.
Benefits
Opportunities for professional growth within a leading luxury brand.
Culture
Christian Dior Couture embodies a culture of passion, creativity, and excellence. The company values courage and optimism, encouraging its employees to grow within a generous, disruptive, and ambitious environment. The workplace is dynamic and innovative, fostering collaboration across various departments and regions.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.