Christian Dior Client Supply Chain Transformation Manager

Overview

Parfums Christian Dior is a leading luxury fragrance and cosmetics Maison within the LVMH group. The brand is recognised for its creativity, craftsmanship and global retail presence, and it attracts talent who combine operational rigour with a deep appreciation for brand heritage and innovation.

Role & Responsibilities

• Define and deploy the strategic roadmap for client‑oriented supply chain transformation in alignment with Dior’s global objectives.
• Lead end‑to‑end strategic projects (process redesign, technology deployment, organisation) ensuring scope, schedule, budget and quality objectives are met.
• Design and implement supply chain processes focused on agility, stock allocation optimisation and omnichannel availability to maximise client satisfaction.
• Drive adoption of enabling technologies (ERP, WMS, TMS) and standardised supply chain practices across central and local teams.
• Establish and monitor KPIs and reporting frameworks to measure transformation impact on supply chain performance and customer experience.
• Coordinate cross‑functional stakeholders — IT, retail, distribution partners and executive sponsors — and manage risks, change and communications.
• Animate the supply chain community, share best practices, and scout innovative solutions to continually elevate operational excellence.

Qualifications

• Master’s degree (Grande École, engineering or business school) or equivalent with focus on supply chain, information systems or digital.
• Minimum of 10 years’ progressive experience within supply chain functions, including planning and project management; significant experience in omnichannel retail required.
• Proven track record of defining and delivering large, cross‑functional supply chain programmes and technology implementations.
• Fluent in French and English; additional European language is an advantage.
• Strong leadership, stakeholder management and negotiation capabilities with demonstrated change management experience.

Skills

Experience

At least 10 years of demonstrable experience in supply chain and logistics roles with a record of leading strategic transformation programmes, preferably within luxury retail or omnichannel distribution environments.

Education

Master’s degree (Grande École or equivalent) in engineering, business, supply chain management, information systems or a related discipline.

Workplace

Culture

Dior operates as a Maison that combines haute‑création and operational excellence within the LVMH group. The workplace emphasises creativity, craftsmanship, inclusion and collective ambition, fostering cross‑disciplinary collaboration and a high standard of professionalism.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.