Christian Dior Client Service Representative Supervisor
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 24, 2026
About Christian Dior
Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.
Christian Dior seeks a Client Service Representative Supervisor in Houston, Texas for full-time boutique cashwrap and operations management.
Role & Responsibilities
- Oversee all POS system operations and ensure accurate transaction processing and cash media maintenance
- Manage after-sales services and coordinate customer exchanges or returns in partnership with boutique leadership
- Supervise client service representatives and ensure consistent delivery of elevated customer experiences
- Direct opening and closing procedures, including secure cash handling and receipt reconciliation
- Train, coach, and manage stock associates in operational execution, safety protocols, security measures, and policy adherence
- Maintain merchandising standards, display integrity, and housekeeping throughout the register area and boutique
- Conduct inventory counts and coordinate floor movements and merchandising adjustments
- Monitor cash integrity and loss prevention protocols; identify and resolve operational inefficiencies
- Handle customer inquiries via telephone using professional communication standards and direct complex requests appropriately
- Provide direct support to the selling floor and other boutique departments as operational needs dictate
Qualifications
- Minimum 3 years of retail cashiering experience, with luxury sector background preferred
- Supervisory or team leadership experience required
- Demonstrated proficiency in POS systems and retail operations management
- Strong interpersonal, communication, and organizational capabilities
- Physical ability to stand for extended periods and handle merchandise movement throughout the boutique
Skills
Experience
Minimum 3 years of retail cashiering experience, preferably within a luxury fashion environment. Demonstrated ability to manage cash operations, supervise team members, and maintain operational standards in a fast-paced boutique setting.
Education
High school diploma or equivalent required; further retail management training or coursework preferred.
Workplace
This position is based in Houston, Texas, USA.
Culture
Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Cashwrap Supervisor», «Client Service Supervisor», «Boutique Operations Supervisor», «Point of Sale Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.