Christian Dior Client Service Representative
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 28, 2026
About Christian Dior
Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.
Christian Dior Couture Client Service Representative role in Miami. Full-time retail operations position managing POS, cash, and customer service.
Role & Responsibilities
- Deliver outstanding customer service by creating a welcoming environment, greeting clients, maintaining product knowledge, and upholding housekeeping standards
- Operate POS registers accurately and efficiently while maintaining cash and media integrity
- Answer incoming calls with professional telephone etiquette, manage messages, address client inquiries, and transfer calls appropriately
- Assist in packing and wrapping customer merchandise
- Manage customer exchanges and returns in partnership with boutique leadership
- Communicate client requests and feedback to management
- Execute accurate opening and closing procedures including securing cash and receipts
- Maintain orderly register area and ensure adequate supply levels
- Support floor moves, merchandising, display maintenance, and housekeeping initiatives
- Provide flexible support to the selling floor as needed
- Participate in all inventory procedures
- Identify operational improvements and make informed suggestions affecting cash wrap productivity and service
- Support general boutique operations including safety, security, policy compliance, product receiving, and other operational tasks
Qualifications
- Minimum 3 years of retail cashiering experience, preferably in a luxury environment
- Ability to work flexible full-time schedule including varying hours, nights, weekends, and holidays
- Strong interpersonal and communication skills
- Excellent organizational and follow-through abilities
- Physical capability to stand for extended periods and handle merchandise and fixtures
Skills
Experience
Minimum 3 years of retail cashiering experience, preferably in a luxury retail setting.
Workplace
The successful candidate will be located in Miami, Florida, USA.
Culture
Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Client Services Specialist», «Luxury Retail Service Associate», «Client Care Coordinator», «Boutique Operations Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.