Christian Dior Client Service Representative
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 6, 2026
About Christian Dior
Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.
Client Service Representative role at Christian Dior Couture, Miami Saks Dadeland. Full-time retail position overseeing POS operations and customer service.
Role & Responsibilities
- Deliver outstanding customer service by providing a welcoming environment, greeting and acknowledging customers, maintaining housekeeping standards, and demonstrating comprehensive product knowledge
- Accurately operate point-of-sale registers and maintain cash and media integrity at all times
- Employ professional telephone etiquette when answering phones, taking messages, addressing customer inquiries, and transferring calls
- Process customer exchanges and returns in partnership with boutique leadership
- Complete all opening and closing procedures, including securing cash and reconciling receipts
- Maintain orderly appearance of the register area and ensure supplies are well-stocked
- Participate in floor moves, merchandising, display maintenance, and housekeeping activities
- Support the selling floor with assistance when required and participate in all inventory counts
- Identify operational problems and provide constructive suggestions to improve service and productivity
- Fulfill general boutique operations tasks including safety and security compliance, policy adherence, and product receiving
Qualifications
- Minimum 3 years of retail cashiering experience, with luxury retail background preferred
- Ability to work a full-time schedule with flexible hours, including evenings, weekends, and holidays
- Strong interpersonal, communication, organizational, and follow-through skills
- Physical capability to stand for extended periods and lift and move merchandise and fixtures throughout the store
- Willingness to adhere to all company policies, procedures, regulations, and standards
Skills
Experience
Minimum 3 years of retail cashiering experience, preferably within the luxury sector. Demonstrated proficiency in fast-paced retail environments with strong attention to detail and customer service excellence.
Workplace
The successful candidate will be located in Miami, Florida, USA.
Culture
Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Cash Wrap Associate», «Retail Service Specialist», «Boutique Client Advisor», «Point of Sale Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.