Christian Dior Client Service Representative
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 28, 2026
About Christian Dior
Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.
Christian Dior Couture Client Service Representative at Tyson's Galleria in McLean, Virginia. Full-time luxury retail position managing POS, cash, and client service operations.
Role & Responsibilities
- Deliver outstanding customer service by greeting and acknowledging all clients, maintaining strong product knowledge, and cultivating a welcoming boutique atmosphere
- Process transactions accurately on the POS system and maintain cash and media integrity at registers
- Demonstrate professional telephone etiquette when answering inquiries, taking messages, and transferring calls
- Assist with packing and wrapping merchandise with attention to luxury presentation standards
- Manage customer exchanges and returns in partnership with boutique leadership, ensuring client satisfaction
- Communicate customer requests and feedback to management to inform service improvements
- Execute opening and closing procedures with precision, including cash reconciliation and receipt security
- Maintain orderly appearance and stocking standards at the cash wrap and register area
- Support floor moves, visual merchandising, display maintenance, and housekeeping initiatives
- Participate in inventory counts and loss prevention activities
- Contribute to problem-solving efforts that enhance service quality and operational efficiency
- Adhere to all company policies, procedures, and security protocols
- Support selling floor and operational tasks as needed to maintain boutique operations
Qualifications
- Minimum 3 years of retail cashiering experience
- Luxury retail background preferred
- Ability to work a full-time schedule with flexibility across varying hours, days, nights, weekends, and holidays as required
- Strong interpersonal and communication skills
- Excellent organizational and follow-through abilities
- Physical capability to stand for extended periods and handle merchandise and fixtures
- Willingness to adhere to all company policies, procedures, regulations, and standards
Skills
Experience
Minimum 3 years of retail cashiering experience, with luxury retail background preferred.
Workplace
This position is based in McLean, Virginia, USA, within easy reach of Washington, D.C..
Culture
Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Service Associate», «Cash Wrap Specialist», «Retail Service Coordinator», «Point of Sale Associate», «Client Experience Representative», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.