Christian Dior Client Service Representative

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Location
Los AngelesCaliforniaUSA
Employment
Full-Time
Seniority
Entry-Level
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
Jul 23, 2026

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Client Service Representative at Christian Dior, Los Angeles. Luxury retail POS and cash management role at Saks Beverly Hills.

Role & Responsibilities

  • Ensure outstanding customer service by greeting, acknowledging, and assisting patrons in a welcoming environment while maintaining comprehensive product knowledge
  • Accurately operate registers, maintain cash and media integrity at all payment points, and complete opening and closing procedures
  • Manage telephone communications with proper etiquette, including answering inquiries, taking messages, and transferring calls
  • Process customer exchanges and returns in partnership with Boutique Leadership, communicating all requests and feedback to management
  • Maintain orderly appearance of the register area, keep supplies stocked, and assist with packing and wrapping merchandise
  • Support floor moves, merchandising initiatives, display maintenance, housekeeping standards, and general operational tasks including inventory participation
  • Contribute to loss prevention, security protocols, receiving procedures, and other operational functions as directed by management

Qualifications

  • 3+ years of retail cashiering experience, preferably in a luxury goods environment
  • Ability to work full-time schedule including variable hours, nights, weekends, and holidays as needed
  • Strong interpersonal, communication, and organizational skills with excellent follow-through
  • Physical capability to stand for extended periods and move/handle merchandise boxes and fixtures throughout the store
  • Willingness to adhere to all company policies, procedures, regulations, and standards
  • Availability to travel as needed

Skills

Point of Sale (POS) systems operation Cash handling and reconciliation Inventory management Customer service Telephone etiquette Loss prevention awareness

Experience

Minimum 3 years of retail cashiering experience, with preference for a luxury background.

Workplace

The role is situated in Los Angeles, California, USA.

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Cash Wrap Associate», «Point of Sale Specialist», «Client Services Associate», «Retail Operations Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.