Christian Dior Client Development Manager

Employment
Full-Time
Seniority
Mid-Level
Posted
Jun 10, 2026

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Christian Dior Couture: Client Development Manager in Paris–Roissy. Lead luxury retail marketing and VIP client programs.

Role & Responsibilities

  • Lead client development strategy and maintain consistent on-floor presence to develop comprehensive understanding of boutique clientele across local and international segments
  • Define and execute client recruitment and development objectives in alignment with France Marketing leadership and boutique management
  • Analyze and report key clienteling KPIs for boutique leadership; implement and manage CRM programs, database segmentation, and personalized marketing initiatives
  • Manage client gift budgets, quantities, targeting, distribution, and ROI measurement with rigorous tracking and analysis
  • Train sales teams on clienteling best practices and customer experience excellence during boutique visits
  • Develop boutique event strategy, set ROI targets, and oversee operational execution including event setup, breakdown, and client follow-up
  • Coordinate VIP client welcomes and personalized treatment for high-value customers; organize international client visits during significant maison events (shows, collections launches, fashion weeks)
  • Prepare qualitative and quantitative reporting on all client-facing initiatives and campaign performance

Qualifications

  • 5–10 years of luxury client marketing experience in retail or hospitality sectors
  • Proven field experience and management background
  • Fluent French and English; third language preferred
  • Advanced proficiency in Microsoft Office, particularly Excel
  • Strong organizational capability with meticulous attention to detail and prioritization skills
  • Excellent interpersonal and relationship-building abilities
  • High commercial acumen with authentic affinity for fashion and luxury markets

Skills

Client relationship management CRM platform administration Event planning and coordination KPI analysis and performance reporting Microsoft Excel French language English language Team training and development Luxury retail clienteling Project management

Experience

5–10 years of luxury client marketing experience in retail or hospitality environments, with demonstrated field exposure and management capability in fast-paced, high-visibility settings. Candidates should demonstrate agility in complex, demanding environments and proven ability to manage multiple stakeholder relationships simultaneously.

Workplace

This position is based in Paris, Île-de-France, France.

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Relations Manager», «Luxury Retail Client Manager», «VIP Client Coordinator», «Clienteling Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Christian Dior

Christian Dior Client Development Manager

Paris, France

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