- Location
- Washington, D.C. District of Columbia USA
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 12, 2026
About Christian Dior
Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.
The Christian Dior Client Advisor serves as a brand ambassador, delivers best-in-class client service and achieves individual sales goals while developing lasting client relationships through product expertise and personalized selling. This is a permanent, full-time, on-site role in Washington, DC, supporting client development, boutique operations and sales performance.
Role & Responsibilities
- Build, manage and grow a personal client portfolio, focusing on retention, reactivation and lifetime value.
- Achieve and exceed individual sales goals and KPIs, including individual sales volume, units per transaction (UPT) and average dollar per transaction (ADS).
- Maintain a results-driven approach and a positive, team-first attitude.
- Represent Christian Dior as a brand ambassador within and beyond the boutique.
- Create a welcoming, client-focused environment and provide best-in-class service in person, by phone and through electronic communication.
- Develop and nurture local and international client bases through personalized outreach, appointment setting and consistent follow-up.
- Use product knowledge and brand storytelling to create meaningful client experiences through product details and stories.
- Resolve client issues in partnership with the leadership team, ensuring outcomes that benefit the business.
- Anticipate client needs and provide tailored product recommendations and styling guidance.
- Support floor moves, merchandising, visual merchandising and housekeeping as needed.
- Locate merchandise at other boutiques for clients and process charge-send sales accurately in accordance with company guidelines.
- Manage individual stock assignments, including organizing stock on the sales floor and in the heart of the house.
- Participate in inventory and cycle counts, and protect boutique assets by understanding and following operating procedures.
- Assist with packing or wrapping client merchandise when necessary.
Qualifications
- At least 3 years of retail sales and client service experience, preferably in a luxury consumer goods environment.
- Strong drive for business results and a passion for creativity, fashion and the brand.
- Ability to build strong, lasting relationships through strong communication, organization and follow-through skills.
- Ability to provide outstanding customer service in person, by phone and through electronic communication.
- Ability to work varied hours and days, including nights, weekends and holidays as needed.
- Ability to operate the equipment required for the role, including phone systems, cash registers, sensor-tag removers, computers and other office equipment.
- Ability to stand for extended periods, move and handle boxes of merchandise and fixtures, and lift at least 30 lbs.
- Ability to follow store security procedures, including locking and securing the premises as needed.
Skills
Experience
At least 3 years of retail sales and client service experience, preferably in a luxury consumer goods environment; the ATS also lists a minimum of 5 years.
Workplace
The role is situated in Washington, D.C., District of Columbia, USA.
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Culture
Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Consultant», «Luxury Sales Advisor», «Retail Sales Associate», «Client Relations Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.