Christian Dior Client Advisor
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 8, 2026
About Christian Dior
Christian Dior Couture is a global couture and ready-to-wear maison within the LVMH group, renowned for its heritage of craftsmanship, creativity and savoir‑faire. The brand operates an international network of boutiques that combine high standards of client service with meticulous merchandising and product storytelling.
Christian Dior Couture seeks a Client Advisor in Orlando, FL to deliver exceptional luxury client service and drive boutique sales.
Role & Responsibilities
- Act as a trusted brand ambassador, delivering personalised, best‑in‑class client service in person, by phone and via electronic communication
- Build, manage and grow a personal client portfolio with a focus on retention, reactivation and lifetime value; perform appointment setting and proactive outreach
- Achieve and exceed individual sales targets and KPIs, including sales volume, units per transaction (UPT) and average dollar per transaction (ADS)
- Leverage deep product knowledge and brand storytelling to provide tailored product recommendations and memorable client experiences
- Process sales transactions accurately in accordance with company guidelines, including charge‑send procedures and inter‑boutique merchandise location
- Support boutique operations: visual merchandising, floor moves, stock organisation (floor and heart of house), packing/wrapping and housekeeping as required
- Participate in inventory and cycle counts and follow operating procedures to protect boutique assets
- Collaborate with store leadership to resolve client issues and ensure business‑focused outcomes
Qualifications
- Minimum three years of experience in luxury retail or client advisory roles
- Proven track record of meeting or exceeding individual sales targets and KPIs
- Demonstrable clienteling skills with the ability to develop and maintain high‑value relationships
- Excellent interpersonal and communication skills; professional presentation and discretion
- Flexible availability to work boutique hours, including weekends and peak retail periods
Skills
Experience
Minimum three years of hands‑on experience in luxury retail or client advisory, with demonstrable success in building a client portfolio and delivering sales KPIs.
Education
High school diploma or equivalent; post‑secondary studies in fashion, business or hospitality are advantageous but not required.
Workplace
This position is based in Orlando, Florida, USA.
Culture
Dior fosters a culture of creativity, refinement and exacting standards rooted in haute couture tradition. Boutique teams operate in a collaborative, client‑centric environment where personal development and craftsmanship are valued, with internal mobility opportunities across the LVMH group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Luxury Sales Consultant», «Client Relations Advisor», «Retail Client Advisor», «Sales Advisor», «Clienteling Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.