Christian Dior Client Advisor

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Achieve and exceed individual sales goals and key performance indicators including individual sales volume, units per transaction, and average dollar per transaction
• Develop and maintain a welcoming, client-focused boutique environment, delivering best-in-class service across in-person, telephone, and electronic communication channels
• Build and recruit a diverse local and international client portfolio, demonstrating expertise in product details and brand narratives to engage clients meaningfully
• Partner with boutique leadership to resolve client issues and concerns to the satisfaction of both client and business
• Support floor moves, visual merchandising, and housekeeping initiatives as required
• Locate merchandise across boutique network for clients and accurately process charge-send sales in accordance with company guidelines
• Manage individual stock assignments, organize merchandise on sales floor and in backstock areas, and participate in inventory and cycle counts
• Assist in packaging and wrapping customer purchases when necessary
• Maintain a strong drive for business results and positive, team-first attitude

Qualifications

• Minimum 3 years of retail sales and client service experience, preferably in a luxury consumer goods environment
• Demonstrated expertise in operating point-of-sale systems, cash registers, phone systems, and standard office equipment
• Ability to stand for extended periods and physically handle merchandise and store fixtures
• Ability to lift a minimum of 30 pounds
• Willingness to adhere to all company policies, procedures, regulations, and standards

Skills

Experience

Minimum 3 years of retail sales and client service experience, preferably within a luxury consumer goods environment. Experience managing individual sales performance targets, building client relationships, and working in a fast-paced retail boutique setting is essential.

Education

Ability to read, count, and write to accurately complete business and client-related documentation.

Workplace

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.