Christian Dior Client Advisor
- Location
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 3, 2026
About Christian Dior
Christian Dior Couture is the haute couture maison within the LVMH Group, celebrated for its French heritage, couture savoir‑faire and creative leadership in fashion and leather goods. The House places strong emphasis on artisanal métiers d’art, brand storytelling and employee development, and participates in LVMH-led initiatives on sustainability, diversity and corporate social responsibility.
Christian Dior Couture — Client Advisor in King of Prussia, PA. On‑site retail role focused on client development, brand storytelling and sales performance.
Role & Responsibilities
- Build, manage and expand a personal client portfolio with emphasis on retention, reactivation and lifetime value.
- Achieve and exceed individual sales targets and KPIs, including individual sales volume, units per transaction (UPT) and average dollar per transaction (ADS).
- Deliver best‑in‑class client experiences in person, by phone and through electronic communication; proactively set appointments and perform personalised outreach and follow‑up.
- Use product expertise and brand storytelling to create memorable, bespoke selling ceremonies and tailored styling recommendations.
- Support boutique excellence through merchandising, visual merchandising, floor moves, housekeeping and accurate stock organisation on the sales floor and in the heart of house.
- Locate merchandise across the network, process charge‑send sales per company guidelines and participate in inventory and cycle counts to protect boutique assets.
- Resolve client issues in partnership with boutique leadership and act as an ambassador for the brand both inside and outside the boutique.
- Assist with packaging/wrapping and perform store security procedures, including locking and securing the premises as required.
Qualifications
- Minimum three years of retail sales and client service experience; luxury goods experience highly preferred.
- Demonstrable commercial drive with a proven track record of achieving sales targets.
- Excellent interpersonal and communication skills, with strong organisation and follow‑through.
- Availability to work varied hours including nights, weekends and holidays.
- Ability to stand for extended periods, handle merchandise and lift at least 30 lbs.
- Proficiency operating boutique equipment and adherence to store security and operating procedures.
Skills
Experience
Minimum 3 years of retail sales and client service experience, preferably within a luxury consumer goods or fashion environment.
Education
High school diploma or equivalent; additional retail, fashion or customer‑service training preferred.
Workplace
This position is based in King of Prussia, Pennsylvania, USA, within easy reach of Philadelphia.
Culture
The Maison fosters a creative, craft‑led culture grounded in French couture tradition and the LVMH Group’s values. Employees are encouraged to develop their careers through hands‑on experience, cross‑Maison communities (sustainability, DEI, CSR) and a collaborative environment that prizes excellence, authenticity and innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Advisor», «Retail Sales Associate», «Personal Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.